Mohamed Afifi
Harrisburg
Summary
Detail-oriented machine operator with proven expertise in safety compliance and quality control. Skilled in precision measurement and problem solving, ensuring accurate operations and adherence to safety guidelines. Adaptable professional experienced in machine operation and customer service. Known for effective communication and problem-solving skills, contributing to high customer satisfaction and seamless workflow processes.
Overview
7
7
years of professional experience
Work History
Machine Operator
Hershey Distribution Center
Hershey
02.2023 - 11.2025
- Ensure that safety guidelines are followed at all times while operating machinery.
- Adjust machine settings to complete tasks accurately.
- Monitor the feed and speed of machines during machining process.
- Carry out regular safety checks on machinery prior to operation.
- Inspect finished workpieces to ensure conformance with specifications.
- Comply with company policies regarding quality control procedures.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
PUA
Pennsylvania Department of Labor and Industry
Harrisburg
03.2020 - 09.2022
- Assisted with customer requests and answered questions to improve satisfaction.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Loan Counselor
PHEAA
Harrisburg
04.2019 - 03.2020
- Resolved client inquiries and concerns regarding loan status and terms.
- Analyzed financial information to determine client eligibility for loan programs.
- Guided clients through loan application processes and documentation requirements.
- Educated customers on variety of loan products and available credit options to promote valuable decision-making.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
Education
Associate of Science - Physical Sciences
HACC
Harrisburg, PASkills
- Machine operation
- Quality control
- Safety compliance
- Precision measurement
- Process optimization
- Problem solving
- Adaptability
- Attention to detail
- Changeover procedure knowledge
- Loan analysis
- Effective communication
- Data entry
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Machine Operator
Hershey Distribution Center
02.2023 - 11.2025
PUA
Pennsylvania Department of Labor and Industry
03.2020 - 09.2022
Loan Counselor
PHEAA
04.2019 - 03.2020
Associate of Science - Physical Sciences
HACC