Moises Sanchez
Software Engineer Supervisor
Panama
Summary
Respectful self-motivator gifted at finding reliable solutions for software issues. Experienced in Way4 and payment systems and offering skills in develop and lead. Fluent in english and accustomed to working with cross-cultural, global teams, looking forward to be part of an experienced team to keep growing professionally.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Software Engineer Supervisor
Banesco Bank
03.2024 - Current
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in field.
- Collaborated with cross-functional teams to ensure seamless integration of software components.
- Reduced system downtime by proactively addressing potential issues through regular maintenance activities.
- Improved team performance by identifying and resolving bottlenecks.
Issuing Specialist
Banesco Bank
5 2020 - 03.2024
- Supporting production Core System (On call)
- Reviewing Banks New Requirement Documentation.
- Installing/Developing new Functionalities in test and Production environment.
- Reporting Production Issues to Third party and following up issues.
- Developing SQL/PLSQL Reports.
- Interpreted clients' needs and introduced services to fit specific requirements.
QA Application Leader
Nativa Medios de Pagos
01.2019 - 05.2020
- Leading QA Testing Team.
- Testing/Certifying Core new Functionalities.
- Testing/Certifying Core New Version (quarter Upgrade).
- Reviewing Banks requirement Documentation.
Back - Office Operations Specialist
Nativa Medios de Pagos
05.2017 - 01.2019
- Resolving Tickets reported by our clients (different Banks).
- Participating in Project as functional specialist.
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
Embossing and Distribution Analyst
Nativa Medios de Pagos
02.2014 - 05.2017
- Working with Embossing machine (CIM/Matica/Datacard)
- Preparing Cards to delivery.
Education
Computer Sciences Bachelor's Degree Science -
Universidad Latina De Panamá
Panama City, 8 01.2017 - 05.2021
Skills
Production support and troubleshooting skills
Strong ability to multitask across multiple development projects
Ability to work under pressure and manage to deadlines
8 years working in the Bank industry and with Way4 Platform
Experience configuration issuing and acquiring product in Way4 Cards
Agile
Experience developing Custom Procedures in Way4 Cards
Experience testing new functionalities using Product Inspector
Solution Recommendations
Cross-Functional Collaboration
Timeline
Software Engineer Supervisor
Banesco Bank
03.2024 - Current
QA Application Leader
Nativa Medios de Pagos
01.2019 - 05.2020
Back - Office Operations Specialist
Nativa Medios de Pagos
05.2017 - 01.2019
Computer Sciences Bachelor's Degree Science -
Universidad Latina De Panamá
01.2017 - 05.2021
Embossing and Distribution Analyst
Nativa Medios de Pagos
02.2014 - 05.2017
Issuing Specialist
Banesco Bank
5 2020 - 03.2024
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