Mollie Charles
Allentown
Summary
Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Lehigh Valley Health Network
2020.01 - Current
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Administered performance evaluations and probationary reviews to assess nursing personnel.
Patient Care Specialist
Lehigh Valley Health Network
2019.01 - 2020.01
- Roles included chart audits, educating staff, functioning on network wide committees to ensure quality metrics were being met.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Assisted with caring for specific patients by utilizing excellent clinical skills and judgment.
Registered Nurse- Emergency Department
Lehigh Valley Health Network
2013.06 - 2019.01
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Cared for patients each day, quickly identifying concerns, controlling symptoms, and providing expert emergency care.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Educated family members and caregivers on patient care instructions.
Technical Partner
St. Luke's University Hospital
2012.01 - 2013.01
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
Master of Science in Nurse Executive Leadership -
Wilkes University
Wilkes-Barre, PA09.2017
Bachelor of Science in Nursing - undefined
Cedar Crest College
Allentown, PA05.2013
Skills
- Patient Relations
- Patient Education
- HIPAA Compliance
- Interdepartmental Collaboration
- Patient Care Coordination
- Healthcare operations
- Patient Flow Management
- Critical Thinking Skills
- Customer Service
- Relationship Building
Certification
- CEN - Certified Emergency Nurse
- PALS - Pediatric Advanced Life Support
- ACLS- Advanced Cardiac Life Support
- BLS- Basic Life Support
Timeline
Patient Care Coordinator
Lehigh Valley Health Network
2020.01 - Current
Patient Care Specialist
Lehigh Valley Health Network
2019.01 - 2020.01
Registered Nurse- Emergency Department
Lehigh Valley Health Network
2013.06 - 2019.01
Technical Partner
St. Luke's University Hospital
2012.01 - 2013.01
Master of Science in Nurse Executive Leadership -
Wilkes University
Bachelor of Science in Nursing - undefined
Cedar Crest College
- CEN - Certified Emergency Nurse
- PALS - Pediatric Advanced Life Support
- ACLS- Advanced Cardiac Life Support
- BLS- Basic Life Support
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