Molly Heckard
Office Manager
Duncannon
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
31
31
years of professional experience
1
1
year of post-secondary education
Work History
Owner
Heckards Property Preservation
01.2009 - Current
- Managed day-to-day business operations.
- Evaluated suppliers to maintain cost controls and improve operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Sales Manager
Ebay.com
01.1998 - Current
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Directed sales support staff in administrative tasks to help sales reps close deals.
Nurse
St Theresa's School
08.2007 - 05.2008
- Built rapport with patients and family members to deliver exceptional care.
- Monitored nursing care, patient assessment processes, and treatment implementations.
- Strengthened unit care standards and policies with focus on patient safety and dignity.
- Performed patient assessments and adjusted care plans accordingly.
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
Owner/Operator Truck Driver
Heckards Delivery Service
01.1993 - 02.2006
- Managed day-to-day business operations.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Operated with safety and skill to avoid accidents and delays.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Education
Medical Assistant - Medical Assisting
Thompson Institute
Chambersburg, PA 06.1991 - 11.1992
Skills
Operations management
undefinedTimeline
Owner
Heckards Property Preservation
01.2009 - Current
Nurse
St Theresa's School
08.2007 - 05.2008
Sales Manager
Ebay.com
01.1998 - Current
Owner/Operator Truck Driver
Heckards Delivery Service
01.1993 - 02.2006
Medical Assistant - Medical Assisting
Thompson Institute
06.1991 - 11.1992
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