Molly Pawlowski
Philadelphia
Summary
Proactive professional experienced in time management and problem-solving. Delivered team success through adaptability and a strong capacity to learn new skills. Contributed to organizational growth by effectively prioritizing tasks and managing multiple projects while ensuring accuracy.
Overview
5
5
years of professional experience
Work History
Dining Services Aide
Paul's Run Retirement Home
Philadelphia, PA
02.2026 - Current
- Provided exceptional customer service to residents during meal services.
- Assisted in meal preparation and presentation to enhance dining experience.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Maintained cleanliness and organization of dining areas and kitchen facilities.
- Trained new aides on food safety protocols and service standards.
- Monitored dietary restrictions and preferences to accommodate resident needs.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Ensured dietary restrictions were accommodated for, creating tailored meal options for guests as needed.
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Shift Leader
Polly's Ice Cream and Espresso
Huntingdon Valley, PA
10.2025 - Current
- Supervised daily operations, ensuring efficient workflow and high-quality customer service.
- Developed and implemented process improvements that enhanced speed of service during busy shifts.
- Trained and mentored new staff on best practices for ice cream preparation and espresso service.
- Managed inventory levels, coordinating supply orders to prevent shortages during peak hours.
- Resolved customer complaints with effective solutions, fostering positive dining experiences.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Babysitter
Babysiting
Bensalem, PA
04.2023 - Current
- Supervised children's activities, ensuring a safe and engaging environment.
- Developed personalized care plans to meet individual children's needs.
- Implemented educational games promoting cognitive development and social skills.
- Communicated effectively with parents regarding children's daily progress and concerns.
- CPR certified
Crew Member
Dunkin Donuts & Baskin Robbins
Philadelphia, PA
06.2024 - 09.2025
- Delivered exceptional customer service in a fast-paced environment, ensuring satisfaction and repeat business.
- Prepared food and beverages according to standardized recipes, maintaining quality and consistency.
- Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
- Collaborated with team members to optimize workflow, enhancing overall service efficiency.
- Trained new crew members on operational procedures and best practices, fostering a supportive work environment.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Gatehouse Attendant
Bustleton Swim Club
Philadelphia, PA
05.2021 - 09.2023
- Managed guest check-in processes and maintained accurate visitor logs.
- Monitored facility access and ensured compliance with safety protocols.
- Assisted members with inquiries, enhancing overall customer satisfaction.
- Coordinated member events, fostering community engagement within the club.
- Ensured a welcoming environment by greeting visitors professionally and courteously upon arrival.
Education
No Degree -
Little Flower Catholic High School
Philadelphia, PA06-2027
Skills
- Customer service
- Emotional resilience
- Teamwork
- Team player
- Collaboration
- Problem solving
- Positive demeanor
- Adaptive learning
- Stress tolerance
- Conflict management
- Clear communication
- Excellent communication
- Active listening
- Reliability
- Self motivation
- Warm and friendly
- Self-motivation
- Goal setting
- Service orientation
Accomplishments
Hoby PA East 2025 Alumni
Community Service Corps Representative 2023-25
Community Service Corps Treasurer 2025-26
Community Service Corps President 2026-27
Student Government Association Representative 2024-27
Varsity Golf 2023-27
Varsity Softball 2023-24
Varsity Bowling 2025-27
CPR Certified
Timeline
Dining Services Aide
Paul's Run Retirement Home
02.2026 - Current
Shift Leader
Polly's Ice Cream and Espresso
10.2025 - Current
Crew Member
Dunkin Donuts & Baskin Robbins
06.2024 - 09.2025
Babysitter
Babysiting
04.2023 - Current
Gatehouse Attendant
Bustleton Swim Club
05.2021 - 09.2023
No Degree -
Little Flower Catholic High School