Molly Schappell
Douglassville
Summary
Offering workplace background in client relations and teamwork, with strong desire to develop in professional setting. Brings ability to quickly grasp new concepts and adapt to dynamic environments and shifting priorities, paired with foundational skills in research and report writing. Ready to use and develop problem-solving and persuasive communication skills in the Congressional environment.
Overview
3
3
years of professional experience
Work History
Sales Associate
Nike Factory Outlet
Pottstown, PA
05.2025 - 01.2026
- Assisted customers in selecting products, enhancing shopping experience, and resolving customer disputes.
- Processed transactions efficiently, managing cash register operations and ensuring customer satisfaction.
- Collaborated with team members to achieve daily goals and handle consumer challenges through effective communication and teamwork.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
Sales Associate
Tory Burch
Pottstown, PA
05.2024 - 11.2024
- Educated customers on product features, benefits, and promotions to drive informed purchasing decisions.
- Engaged in communication with customers via email and phone to handle inquiries and send loyalty messages to prior customers.
- Met personal daily sales targets via persuasive selling techniques, high product knowledge, and building customer rapport.
Sales Associate
Vera Bradley
Pottstown, PA
06.2023 - 08.2023
- Adapted quickly to new product and pattern lines, demonstrating flexibility in a dynamic retail environment.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
Bachelor of Arts - Criminology And Criminal Justice Studies
The Ohio State University
Columbus, OH05-2027
Skills
- Teamwork and collaboration
- Problem-solving skills
- Goal-oriented mindset
- Creativity and innovation
- Research and analysis
- Consumer relations
- Public speaking
- Creating and presenting policy proposals
- Time management skills
- Fast learner
Timeline
Sales Associate
Nike Factory Outlet
05.2025 - 01.2026
Sales Associate
Tory Burch
05.2024 - 11.2024
Sales Associate
Vera Bradley
06.2023 - 08.2023
Bachelor of Arts - Criminology And Criminal Justice Studies
The Ohio State University