Monet Llewellyn
North Wales,PA
Summary
Customer-focused service professional with experience in fast-paced food, retail, and customer support environments. Known for strong teamwork, reliability, order accuracy, and working well under pressure, with leadership experience training and guiding coworkers. Quick learner who takes initiative, supports multiple departments, and consistently prioritizes customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Wegmans Supermarket
North Wales, PA
05.2025 - Current
- Deliver friendly, welcoming customer interactions at every checkout
- Process high volumes of transactions with speed and accuracy
- Maintain calm, upbeat service during busy rush periods
- Assist in multiple departments when needed to support store flow
- Resolve minor customer concerns and ensure positive checkout experiences
- Build customer rapport through consistent, professional communication
At Your Service Associate
Macys
Springfield, PA
07.2024 - 05.2025
- Provided high-level customer support for returns, pickups, and service requests
- Served as a dependable support partner to supervisors and managers
- Trusted with priority tasks and cross-area support due to reliability and work quality
- Went above and beyond to resolve customer issues and ensure satisfaction
- Assisted customers with complex service needs in a calm, solution-focused way
- Supported multiple service areas during peak store traffic
- Known for strong follow-through and task completion
Fragrance Freelancer
PUIG
North Wales, PA
04.2024 - 05.2024
- Represented Puig fragrance brands including Carolina Herrera (Good Girl, Bad Boy), Rabanne (One Million), and Fame / Divine fragrance lines
- Educated customers on scent profiles, brand stories, and product options
- Delivered personalized fragrance recommendations based on customer preferences
- Developed product knowledge independently with minimal supervision
- Demonstrated self-direction and initiative in learning brand standards
- Built customer trust through confident product guidance and engagement
- Met sales goals through consultative selling and product pairing
Smoothie Maker
Bahia Bowls
Philadelphia, PA
01.2023 - 07.2024
- Prepared smoothies using fresh ingredients while adhering to food safety standards.
- Operated blending and juicing equipment efficiently to ensure smooth production flow.
- Maintained cleanliness of workstations and equipment to promote a safe environment.
- Assisted in inventory management by tracking ingredient supplies and placing orders as needed.
- Elevated to team lead role due to demonstrated reliability and inherent leadership qualities.
- Trained and coached new team members on procedures and service standards
- Helped organize workflow and station setup for efficient operations
- Reinforced cleanliness, food safety, and preparation rules
- Supported team coordination and shift readiness
- Known for stepping in to help teammates and maintain smooth service
Panera Bread
Cashier/Barista
Willow Grove, PA
05.2021 - 11.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
High School Diploma - General Studies
Abington High School
Abington, PA05.2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Professionalism and courtesy
Certification
ServSafe Certified - May 2024
Timeline
Cashier
Wegmans Supermarket
05.2025 - Current
At Your Service Associate
Macys
07.2024 - 05.2025
Fragrance Freelancer
PUIG
04.2024 - 05.2024
Smoothie Maker
Bahia Bowls
01.2023 - 07.2024
Panera Bread
Cashier/Barista
05.2021 - 11.2021
High School Diploma - General Studies
Abington High School