Monica Thurmond
Philadelphia
Summary
With over four years of experience in patient care and three years in the customer service field, my expertise lies in providing exceptional support to individuals. Possessing a resourceful nature enables me to excel both as a team player and when working independently. My commitment to delivering high-quality service, coupled with the ability to adapt to diverse environments, allows for effectively meeting the needs of those served.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Externship
Dental Solutions
10.2024 - 12.2024
- Ensured compliance with HIPAA and HSPA standards.
- Managed operation of sterilization equipment to ensure proper instrument hygiene.
- Handled instrument washing, sterilizing, packing, and distribution processes.
- Gained valuable knowledgethrough hands-on experiences
Direct Care Worker
Bayada
09.2022 - 12.2023
- Ensured consistent medication schedule adherence
- Performed sanitation responsibilities in compliance with regulations
- Guided development of individual goal plans, both long-range and immediate.
- Coordinated diverse daily events to enhance participant engagement.
Direct Support Professional
Senior Helpers
12.2019 - 10.2021
- Assist with everyday living skills
- make written reports highlighting individuals activities daily
- monitor the condition of people with disabilities or chronic illnesses
- Carried out sanitation responsibilities.
Direct Care Worker
Casmir Care Services
03.2018 - 11.2019
- Ensured high-quality companion services.
- Assisted individuals in completing everyday outside tasks.
- Guided clients in implementing pre-set safety strategies
- Performed accurate administration of patient care.
Event Staff Member
Contemporary Services Corporation
11.2016 - 08.2018
- Patrolled premises to guarantee client security.
- Endured extended periods of standing.
- Operated handheld scanners to ensure thorough patron screening.
- Identified and confiscated prohibited items at the venue.
Education
Central Processing Department CRCST Certified - Sterile Processing
Philadelphia Technician Training Institute
Philadelphia, PA08.2024
Skills
- Can maintain punctual adherence to time schedules
- Can accept and apply leadership direction
- Highly organized
- Knowledge of aseptic technique
- Educated in microbiology, sterilization and decontamination
- Experienced in patient care
- Posses excellent customer service skills
Certification
- Certified Registered Central Service Technician (CRCST) - International Association of Healthcare Central Service Materiel Management (IAHCSMM).
Timeline
Externship
Dental Solutions
10.2024 - 12.2024
Direct Care Worker
Bayada
09.2022 - 12.2023
Direct Support Professional
Senior Helpers
12.2019 - 10.2021
Direct Care Worker
Casmir Care Services
03.2018 - 11.2019
Event Staff Member
Contemporary Services Corporation
11.2016 - 08.2018
Central Processing Department CRCST Certified - Sterile Processing
Philadelphia Technician Training Institute
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