Montero Williams-Bynum
Pittsburgh
Summary
Resourceful Operations Associate known for high productivity and efficient task completion. Possess specialized skills in process optimization, inventory receiving stocking and management, and implementing policies. Excel in organization, time management, and communication, utilizing these skills to meet and exceed workplace demands.
Overview
15
15
years of professional experience
Work History
Operations Associate
DoorDash
Pittsburgh
07.2024 - Current
- Conducted regular quality assurance checks on products within the warehouse.
- Participated in special products to ensure inventory accuracy.
- Liaison at front window to provide positive first impression.
- Trained personnel on proper warehouse safety protocols and equipment use guidelines.
- Assisted in receiving and stocking inventory and identifying discrepancies between actual inventories versus system generated reports.
- Resolved customer inquiries quickly and effectively while maintaining a professional demeanor.
- Pick and pack orders based on company's procedures.
- Supported the onboarding and training of new operations staff.
Demolition Laborer
P2 CONTRACTOR
Pittsburgh
07.2018 - 05.2020
- Removed debris from job sites to designated areas for disposal or recycling.
- Ensured that all hazardous waste was disposed of properly according to regulations.
- Monitored progress of demolitions and reported any issues or delays promptly.
- Performed minor maintenance on equipment used for demolition tasks.
- Communicated with team members about progress on projects and any challenges encountered.
- Maintained a clean worksite by disposing of trash regularly throughout the day.
- Prepared surfaces prior to demolition by removing existing fixtures and coverings safely.
- Provided support services such as hauling away debris or cleaning up after demolitions.
- Cleaned up any messes created during the course of the job quickly and efficiently.
- Erected scaffolding around work areas to ensure safety while working at heights.
- Operated various hand and power tools including jackhammers, saws, drills, wrenches.
- Assisted in the demolition of buildings and other structures using hammers, crowbars, and other tools.
- Inspected demolished sites for items that can be salvaged or recycled.
- Lifted heavy materials onto trucks for removal from the site following each project's completion.
- Secured hazardous materials such as asbestos, lead paint, and mold during demolition activities.
- Moved large objects manually or with assistance from machines like forklifts or cranes.
- Maintained a clean work environment by disposing of hazardous waste properly.
- Followed all safety protocols when operating heavy machinery such as bulldozers and excavators.
- Used protective gear such as hard hats, goggles, ear protection, respirators when necessary.
- Worked with supervisors to determine best methods of demolishing structures.
- Assisted in dismantling steel frames from buildings before they are demolished.
- Unloaded and transported construction materials to job sites as needed.
- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
- Set up equipment to maintain worksite productivity.
- Assisted distribution of tools, materials, and equipment to skilled workers.
- Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
- Sustained safety protocols to maintain secure, proper handling of equipment and materials.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
Delivery Driver Helper
BEST BUY
Pittsburgh
04.2016 - 05.2017
- Ensured that all deliveries were made on time and within specified deadlines.
- Completed paperwork accurately and legibly at the end of each shift.
- Reported any vehicle maintenance issues to the supervisor immediately.
- Assisted with the unloading of customer orders in a timely manner.
- Utilized hand truck or dolly as needed for heavy package delivery.
- Provided excellent customer service by greeting customers and answering their questions about products and services offered.
- Followed established safety procedures when loading, unloading packages into, from delivery vehicles.
- Checked product quality and quantity against customer order forms prior to delivery.
- Verified accuracy of invoices prior to delivering goods.
- Stacked packages securely inside delivery vehicles for safe transport.
- Reported any damages or discrepancies to supervisor immediately upon discovery.
- Maintained records of deliveries, including items delivered, addresses, dates, times, payment information.
- Adhered to all company policies and procedures related to driving duties.
- Loaded and unloaded cargo from trucks, vans and automobiles.
- Delivered goods to customers' homes or businesses according to delivery instructions.
- Responded promptly to customer inquiries about product availability or status of deliveries.
Food Service Worker
STEEL CITY DINER
Pittsburgh
10.2010 - 12.2011
- Maintained accurate records of sales transactions for end-of-day reports.
- Ensured that all foods were prepared according to health department regulations.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Properly stored all leftover food items after each shift.
- Greeted customers upon arrival in the dining area.
- Served meals to customers in a friendly and courteous manner.
Skills
- Inventory management
- Quality assurance
- Data entry
- Order fulfillment
- Customer service
- Team building
- Employee training
- Safety protocols
- Communication skills
- Problem solving
- Multitasking Abilities
- Effective communication
- Policy implementation
- Reliability
- Scheduling
Timeline
Operations Associate
DoorDash
07.2024 - Current
Demolition Laborer
P2 CONTRACTOR
07.2018 - 05.2020
Delivery Driver Helper
BEST BUY
04.2016 - 05.2017
Food Service Worker
STEEL CITY DINER
10.2010 - 12.2011