Morgan Folkenroth
Manchester
Summary
With a proven track record at Leg Up Farms, I excel in stable management and horse care, ensuring optimal herd health. My leadership fosters teamwork and exceptional customer service, significantly enhancing client satisfaction and barn operations efficiency. Skilled in equine nutrition and health management, I drive continuous improvement and maintain high standards of care.
Overview
4
4
years of professional experience
Work History
Riding Instructor/Horse Groom
Robinson Equestrian
10.2024 - Current
- Developed strong rider foundations through focused instruction on proper technique and horse care.
- Ensured proper use of tack equipment during lessons to minimize risk of injury or damage.
- Promoted a positive learning environment, fostering relationships between riders and their horses.
- Increased client satisfaction by tailoring lessons to individual skill levels and goals.
- Managed scheduling conflicts efficiently to maximize client satisfaction while optimizing instructor availability.
- Assisted riders in setting attainable goals, tracking progress, and celebrating achievements.
- Contributed to stable maintenance by assisting with grooming tasks as necessary before or after lessons.
- Continually expanded own knowledge of riding techniques and teaching methods through professional development opportunities.
- Evaluated rider performance regularly, offering constructive feedback for continuous improvement.
- Adhered to industry safety standards at all times during lessons, ensuring the well-being of both clients and horses alike.
- Collaborated with barn staff to ensure optimal care for horses used in riding lessons.
- Established trust with clients by demonstrating reliability, punctuality, professionalism, and genuine passion for equestrian education.
- Supported beginner riders in overcoming fears and insecurities through patience, encouragement, and expert guidance.
- Cultivated a supportive community among fellow instructors through collaboration and sharing best practices.
- Enhanced rider safety by implementing structured lesson plans and providing clear instructions.
- Facilitated communication between riders'' families and riding facility management when needed.
- Supported students needing extra assistance in learning basic tenets of horseback riding with patience and deliberation.
- Taught proper communication and riding commands for optimal control and safety around horses.
- Diffused potentially dangerous situations between horses and students with practices instilled through experience and repetition.
- Designed and implemented activities to help students explore and develop interests.
- Provided feedback, guidance and support to students on participation and performance.
- Met needs of different students by adapting teaching materials and methods.
- Prepared horses for riding, competitions and shows to condition animals to perform at best.
- Cleaned and brushed horses' coats to improve skin and coat and decrease health problems.
- Improved horse health by implementing proper grooming techniques and daily care routines.
- Optimized horses'' performance by maintaining their fitness through tailored exercise programs.
- Tacked up horses to increase control over movements.
- Developed rapport with horses, using gentle handling techniques to create a trusting bond while working around them daily.
- Checked horses for wellness issues to report problems or treat minor ailments and injuries.
- Ensured horse safety with diligent observation and prompt reporting of injuries or illnesses.
- Fostered positive relationships with clients, providing exceptional care for their horses and addressing any concerns promptly.
- Promoted a safe working environment by adhering to established safety protocols and procedures in all aspects of horse care.
- Educated clients on proper horse care, including grooming techniques and basic first aid skills to promote responsible ownership.
- Educated visitors and staff on proper animal care and handling.
Barn Assistant
Leg Up Farm
09.2024 - Current
- Contributed to a positive workplace culture by maintaining open communication channels with peers while upholding high standards for professionalism.
- Enhanced animal welfare through regular monitoring, timely reporting of health concerns, and maintaining clean living environments.
- Increased overall farm productivity by collaborating with team members and sharing responsibilities during peak seasons or staff shortages.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Examined animals for signs of sickness and overall herd health.
- Observed animals and notified supervisor of signs of illness.
- Oversaw feeding, watering and health monitoring of equine stock, prioritizing health and wellness.
- Elevated facility aesthetics by maintaining a consistently clean and visually appealing environment for both animals and visitors.
- Supported animal caretakers by ensuring timely completion of daily stall cleaning tasks.
- Provided assistance with basic maintenance tasks as needed, such as minor repairs or replacing bedding materials in stalls when appropriate.
- Enhanced stall cleanliness by consistently removing waste and debris from animal enclosures.
- Participated in ongoing training opportunities to enhance knowledge of best practices related to animal care facilities'' sanitation protocols.
- Received consistent positive feedback from supervisors for reliability, punctuality, and quality workmanship in stall cleaning tasks.
- Ensured animal well-being through regular monitoring of living conditions during daily stall cleaning tasks.
- Fostered positive relationships with colleagues, contributing to high levels of team morale and motivation in completing challenging stall cleaning assignments.
- Promoted animal welfare with diligent attention to maintaining clean water troughs and feeders.
- Collaborated with team members to efficiently divide workload and complete assignments on schedule.
- Assisted in maintaining a safe environment for staff and visitors through proper waste disposal procedures.
Barn Manager
Peppermill Acres
11.2023 - 09.2024
- Manage daily barn operations, ensuring efficient workflow and optimal use of resources.
- Enhance overall facility cleanliness with thorough sanitation processes and regular inspections.
- Monitor overall health and well-being of 8 horses, paying attention to signs of concern.
- Coordinate scheduling for veterinary visits, farrier appointments, and other essential services to maintain equine health and wellbeing.
- Evaluate prospective boarding clients based on compatibility with existing clientele as well as available barn space capacity constraints.
- Operates horse trailers and farm machinery to perform harvesting, landscaping, manure disposal, and horse transport.
- Maintain professional demeanor by staying calm when addressing unhappy or angry customers.
- Establish long-lasting relationships with clients by consistently delivering exceptional care for their horses and maintaining open lines of communication.
- Oversees training programs for both horses and riders, ensuring consistent progress towards goals.
- Able to assess injuries and illnesses, whether veterinarian services are needed. Experience handling illness or injuries that do not require veterinarian services.
Barn Manager
Madyson Equestrian
05.2022 - 10.2023
- Enhanced overall facility cleanliness with thorough sanitation processes and regular inspections.
- Monitored overall health and well-being of 16 horses, paying attention to signs of concern.
- Coordinated scheduling for veterinary visits, farrier appointments, and other essential services to maintain equine health and wellbeing.
- Utilized disinfectant solutions, brushes, shovels and water hoses to thoroughly clean stalls and pens.
- Established long-lasting relationships with clients by consistently delivering exceptional care for their horses and maintaining open lines of communication.
- Developed a strong team culture through regular communication, feedback, and staff development opportunities.
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Working Student
Robinson Equestrian
07.2021 - 05.2022
- Monitored overall health and well-being of 30 horses, paying attention to signs of concern.
- Supported the overall mission of the barn by working collaboratively with management and staff to create an environment that prioritized horse health, safety, and wellbeing.
- Assisted in the development of training programs to enhance staff knowledge and performance in horse care techniques.
- Mentored junior team members through hands-on training sessions demonstrating exemplary equine handling skills.
- Improved horse health and well-being through diligent monitoring of daily routines and care needs.
- Fostered strong relationships with clients through excellent customer service experiences regarding boarding services or equine care concerns.
- Fed and watered over 30 horses animals according to strict feeding schedules and dietary needs.
- Handled complex and urgent customer concerns calmly to maximize satisfaction and enhance loyalty.
- Assisted in veterinarian appointments which included that all tasks and concerns were addressed
Education
High School Diploma -
Reach Cyber Charter School
750 E. Park Drive Harrisburg, PA 1711106.2024
Skills
- Horse Care Expertise
- Stable Management
- Herd Health Monitoring
- Barn Management
- Equine Nutrition Knowledge
- Equine health management
- Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
Timeline
Riding Instructor/Horse Groom
Robinson Equestrian
10.2024 - Current
Barn Assistant
Leg Up Farm
09.2024 - Current
Barn Manager
Peppermill Acres
11.2023 - 09.2024
Barn Manager
Madyson Equestrian
05.2022 - 10.2023
Working Student
Robinson Equestrian
07.2021 - 05.2022
High School Diploma -
Reach Cyber Charter School
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