Morgan Keener
Montrose
Summary
Compassionate professional with extensive experience in direct support services. Strong attention to detail and reliability ensure compliance with standards while fostering positive relationships and promoting independence for individuals with disabilities.
Overview
4
4
years of professional experience
Work History
Direct Support Supervisor
Step By Step, Inc.
Montrose, PA
05.2023 - 12.2023
- Supervised daily operations of support teams, ensuring quality care for individuals with disabilities.
- Trained and mentored staff on best practices in direct support services and client engagement techniques.
- Developed individualized support plans, collaborating with multidisciplinary teams to enhance client outcomes.
- Monitored compliance with regulatory standards, implementing corrective actions to maintain service excellence.
- Facilitated regular team meetings to discuss case progress, resolve issues, and promote collaborative problem-solving.
- Evaluated staff performance through regular assessments, providing constructive feedback to foster professional growth.
Direct Support Staff
Step By Step, Inc.
Montrose, PA
04.2022 - 12.2023
- Assisted individuals with daily living activities, promoting independence and enhancing quality of life.
- Developed and implemented personalized care plans in collaboration with clients and families.
- Monitored client progress, documenting changes and communicating effectively with multidisciplinary teams.
- Provided emotional support, fostering trust and building positive relationships with clients.
Nursing Assistant
Gracious Living
Tunkhannock, PA
03.2020 - 05.2021
- Assisted patients with daily activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient care areas.
- Supported medical staff with procedures, enhancing workflow efficiency.
Education
Phlebotomy - Heath Care
Julie Heath And Beauty Acadmy
Wilkes-Barre, PA01-2019
High School Diploma -
Tunkhannock Area School District
Tunkhannock, PA06-2017
Skills
- Documentation
- Technology proficiency
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Reliability
- Excellent communication
- Patient safety
- Active listening
Languages
English
Native or Bilingual
Timeline
Direct Support Supervisor
Step By Step, Inc.
05.2023 - 12.2023
Direct Support Staff
Step By Step, Inc.
04.2022 - 12.2023
Nursing Assistant
Gracious Living
03.2020 - 05.2021
Phlebotomy - Heath Care
Julie Heath And Beauty Acadmy
High School Diploma -
Tunkhannock Area School District