Summary
Overview
Work History
Education
Skills
Languages
Professional Skills
Timeline
Generic

Morgan N Rappaport

Harleysville

Summary

Dedicated healthcare professional with strong skills in patient advocacy, care plan coordination, and healthcare administration. Proficient in collaborating with medical teams for efficient patient management and navigating complex environments for positive outcomes. Experienced in EMR systems and certified in Adult, Child, and Infant CPR/First Aid and BLS. Member of the American Society of Reproductive Medicine since 2016.

Overview

19
19
years of professional experience

Work History

Patient Care Coordinator

Shady Grove Fertility Center
Chesterbrook
09.2020 - Current

. Administers daily and direct patient care for multi-physician practice.

. Serves as care coordinator, liaison and direct point of contact for every patient.

. Facilitates patient care services alongside rest of medical team to guarantee quality and timely delivery of care.

. Coordinates patient history and physical intake for physicians.

. Facilitates appointment scheduling for patients and oversees coordination of follow-up visits when needed.

. Communicates with patients to ensure quality of care and develop care plans.

. Guides patients through fertility processes and procedures in detail.

. Facilitate care and guidance for patients diagnosed with conditions like unexplained infertility, recurrent pregnancy loss, genetic abnormalities, and clients exploring third-party treatment options.

. Fosters strong work network by nurturing connections with physicians and team members.

. Collaborates directly with multiple physicians while adhering to all individual care preferences of each physician.

. Analyzes and provides guidance on findings from all testing and progress in treatments.

. Administers individual patient caseload per physician, frequently resulting in substantial volume

. Delivers medication instructions and organizes necessary follow-up in each cycle.

. Focuses on conversion to treatment.

. Administers pre-conception genetic carrier testing for patients prior to treatments and facilitates ongoing genetic counseling for result interpretation.

. Configures orders for FDA mandated pre-conception lab testing for infectious diseases.

. Provides FDA screening in general for patients in donor care.

. Facilitates care for various patient demographics, such as hetero, LGBTQIA, and minority individuals, coordinating autologous patients and patients with donor gamete needs or others.

. Orchestrates and outlines diagnostic testing processes for male, female and LGBTQIA patient populations on a daily basis.

. Enhances resource allocation for social work and mental health care for patients.

. Facilitates co-care collaboration with perinatal and maternal-fetal medicine in specialized high-risk medical scenarios

. Reviews components of semen analyses.

. Maintains accurate records of all patient care activities using electronic health record systems.

. Collaborates with fellow medical staff to ensure seamless patient care experiences.

. Diligently and effectively and accurately documents all care and communications in a timely manner.

. Demonstrates flexibility during changes to patient care practice.

. Meticulously detail-orientated and organized.

. Strives to provide excellent customer service and patient care on a daily basis.

. Assists in creating a positive environment for patients, family members and staff by providing excellent customer service.

. Focuses on always providing care with a compassionate approach.

. Provides medication use in education.

. Provides informed consents on various subjects and procedures.

. Completes yearly compliance trainings as required.

. Follows guidelines for HIPAA and OSHA and Health department policies.

. Adheres to BMI guidelines for procedures requiring anesthesia in an ambulatory surgery center.

. Adheres to SOPs and protocols.

Medical Assistant

Shady Grove Fertility Center
Chesterbrook
09.2020 - Current

. Records vital signs

. Routine phlebotomy procedures

. Tracks bmi levels such that there is need for anesthesia at any point.

. Conducts daily lab controls in compliance with CLIA license requirements.

. Applies precise sterilization protocols.

. Meticulously logs all patient interactions and communications.

. Facilitates examination of multiple lab samples, including blood and urine

. Upholds sanitation standards in patient care environment.

. Utilizes digital medical record platforms.

. Coordinates orders and inventory of medical supplies.

Medical Assistant

RMA of Philadelphia
King of Prussia
11.2012 - 07.2023
  • Maintained high level of professionalism and built positive connections while providing daily direct patient care to large patient population.
  • Coordinated patient care for reproductive health technologies such as in vitro fertilization, ovulation induction, embryo and egg donation, FDA screening processes, physical assessments, and surrogacy cycle monitoring—conducted both in-person and through electronic communication channels.
  • Supported and assisted physicians with transvaginal ultrasounds, intrauterine inseminations, saline hysterosalpingograms, ultrasound guided mock embryo transfers, biopsies for endometrial assessments and evaluations of endometrial receptivity, FDA screenings, necessary physical examinations as well as performed pap smears and breast exams to ensure comprehensive patient health monitoring.
  • Executed precise sterilization methods alongside thorough surgical preparations
  • Measured and recorded routine vital signs: weight, height, blood pressure, pulse, respirations, and temperature.
    Assured accuracy in vital sign collection to support patient care decisions.
  • Demonstrated 11 years of expertise in phlebotomy, lab processing, intramuscular and subcutaneous injections while expertly managing vasovagal episodes.
  • Medical chart documentation of ultrasound data and patient encounters and communications.
  • Guided patients through processes for ordering anonymous and directed donor sperm.
  • Managed clinical supply purchasing as well as inventory of prenatal vitamins, fertility supplements, and samples injectable gonadatropin, etc.
  • Provided training for use of oral, vaginal and injectable fertility medications and also assisting in ordering those medications.
  • Recruited participants for two research studies; one looking for genetic markers related to infertility and one for evaluation of efficacy of preimplantation genetic screening in predicting embryonic ploidy and subsequent pregnancy outcomes in IVF cycles.
  • Coordinated sperm DNA fragmentation analyses.
  • Complied with OSHA and HIPAA regulations and fulfilled requirements for yearly compliance training.
  • Coordinated with county health departments in management of patients with communicable diseases.
  • Managed biohazard waste disposal and documentation processes.

Reproductive Health Center Assistant

Planned Parenthood of Southeastern Pennsylvania
Ambler
03.2008 - 06.2011
  • Conducted patient interviews to screen for sexually transmitted infections, including HIV/AIDS.Delivered education and counseling on sexually transmitted infections and preventive measures.Administered pregnancy testing and provided options counseling for parenting, adoption, and abortion.Facilitated discussions surrounding general gynecological care and birth control methods.
  • Conducted patient interviews to screen for sexually transmitted infections, including HIV/AIDS.
    Delivered education and counseling on sexually transmitted infections and preventive measures.
    Administered pregnancy testing and provided options counseling for parenting, adoption, and abortion.
    Facilitated discussions surrounding general gynecological care and birth control methods.
  • Conducted daily phlebotomy and monitored vital signs: weight, height, blood pressure, pulse, respirations, and temperature.
  • Confirmed eligibility for state and commercial insurance, managing center operations for programs including 'Select Plan for Women'.
  • Enhanced patient care and cultivated a collaborative teamwork environment.
  • Oversaw daily financial responsibilities, including cash, credit, and check transactions alongside batching end-of-day deposits.
  • Optimized chart documentation methods in paper and electronic formats, capturing thorough records of medical laboratory results.
  • Conducted daily laboratory clinical controls necessary for maintaining CLIA certifications.
  • Constructed patient scheduling templates.
  • Adhered to osha and hippo guidelines.

Center Manager

Planned Parenthood of Southeastern Pennsylvania
Ambler
05.2010 - 08.2010
  • Directed day-to-day functions of family planning center alongside supervision of clinical staff and payroll management.
  • Managed staff and patient scheduling for center.
  • Developed, refined and implemented operational and non-medical procedures as well as OSHA and HIPAA regulations.
  • Conducted daily productivity assessments.
  • Management of all purchasing.
  • Facilitated monthly staff meetings.

Research Assistant

San Ysidro Health Center
San Diego
03.2007 - 01.2008
  • Conducted community-based participatory research investigating health disparities affecting minority populations including demographic and supplemental surveys, medical home referrals, research conferences including APHA, fundraising, and coordination of Latino health summit.

Education

Public Health and Nursing

Montgomery County Community College
Blue Bell, Pennsylvania
08-2018

Skills

  • Patient care coordination
  • Patient care
  • Phlebotomy
  • Nursing
  • Patient assessment
  • Patient education
  • Patient safety
  • Healthcare compliance
  • Policy compliance
  • HIPAA protocol adherence
  • Electronic health records
  • Healthcare documentation
  • Electronic Medical Record
  • Patient scheduling
  • Patient outreach and Follow-up
  • Diagnostic testing coordination
  • Care planning
  • Patient service
  • Customer relationship management
  • Team collaboration
  • Cross-functional teamwork
  • Attention to detail
  • Time management
  • Problem solving
  • Critical thinking skills
  • Performance improvement
  • Operations management
  • Inventory management
  • Healthcare system navigation
  • Patient records management
  • Patient confidentiality
  • Verbal and written communication
  • Organizational standards
  • Healthcare
  • Medical terminology
  • Pre-conception genetic testing
  • Patient satisfaction

Languages

Native, Conversational

Professional Skills

Expert, Expert, Intermediate

Timeline

Patient Care Coordinator

Shady Grove Fertility Center
09.2020 - Current

Medical Assistant

Shady Grove Fertility Center
09.2020 - Current

Medical Assistant

RMA of Philadelphia
11.2012 - 07.2023

Center Manager

Planned Parenthood of Southeastern Pennsylvania
05.2010 - 08.2010

Reproductive Health Center Assistant

Planned Parenthood of Southeastern Pennsylvania
03.2008 - 06.2011

Research Assistant

San Ysidro Health Center
03.2007 - 01.2008

Public Health and Nursing

Montgomery County Community College
Morgan N Rappaport