Morgan Snyder
Oxford
Overview
10
10
years of professional experience
Work History
Headquarters Sales Rep
Green Lawn Fertilizing
02.2020 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Personal Care Aide
GHR
10.2020 - 03.2021
- Maintained a safe and clean environment for students, reducing health risks and promoting overall wellbeing.
- Recognized and reported abnormalities or changes in students' health status to case manager.
- Assisted students with class work, homework, and navigating them through their school and day.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
Good and Beverage Supervisor
Wawa
05.2017 - 02.2020
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
- Upheld highest standards of hygiene practices among staff members through ongoing education on sanitation protocols leading to consistent top-rated health inspection scores.
Shift Manager
Mcdonalds
11.2014 - 05.2017
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
Kennett Square Highschool
Kennett Square, PA06.2015
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Relationship building
- Sales closing
- Customer retention
- Negotiation tactics
- Relationship selling
- Staff training
- Performance tracking
- Time management
- Event participation
Timeline
Personal Care Aide
GHR
10.2020 - 03.2021
Headquarters Sales Rep
Green Lawn Fertilizing
02.2020 - Current
Good and Beverage Supervisor
Wawa
05.2017 - 02.2020
Shift Manager
Mcdonalds
11.2014 - 05.2017
Kennett Square Highschool
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