Morghan Faus
New Holland
Summary
Im looking for a hard working company with the potential for growth, challenges to overcome and a cultured work place. A previous retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
10
10
years of professional experience
Work History
Picker/Put Away
QVC Warehouse
Lancaster, PA
06.2017 - 01.2020
- Operated handheld scanners to accurately pick products for shipment
- Collaborated with team members to optimize picking routes and improve efficiency
- Monitored product quality during picking process to minimize errors
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Transported merchandise pallets to move in warehouse.
Sales Associate
Turkey Hill
Leola, Pa
08.2012 - 01.2017
- Checked out customers
- Executed store cleaning and maintenance operations to ensure a welcoming environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Sales Associate
Bob’s Sports (seasonal)
Lancaster, Pa
11.2010 - 01.2012
- Streamlined store organization and maintained cleanliness standards.
- Conducted comprehensive inventory assessments of backstock to ensure accurate stock levels.
- Facilitated customer check-out processes to enhance shopping efficiency.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Hostess
Damons Bar and Grill
Lancaster, Pa
09.2009 - 06.2010
- Coordinated guest seating to enhance event flow and guest experience.
- Managed incoming call responses and processed takeout orders efficiently.
- Maintained cleanliness of tables to enhance customer satisfaction and dining experience.
- Managed reservation systems, optimizing table assignments for maximum occupancy.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
High School Diploma -
Conestoga Valley High School
Lancaster, Pa06-2011
Skills
- Order picking
- Barcode scanners
- Order preparation
- Warehouse safety
- Pallet jack operation
- Heavy lifting
- Time management
- Customer service
- Work ethic and integrity
- Patience and empathy
- Customer assistance
- Team collaboration
- Cash handling
- Product restocking
- Time management skills
Timeline
Picker/Put Away
QVC Warehouse
06.2017 - 01.2020
Sales Associate
Turkey Hill
08.2012 - 01.2017
Sales Associate
Bob’s Sports (seasonal)
11.2010 - 01.2012
Hostess
Damons Bar and Grill
09.2009 - 06.2010
High School Diploma -
Conestoga Valley High School