Summary
Work History
Skills
Timeline
Generic

Morlee Kromah

Norristown

Summary

Dynamic Bakery Manager with a proven track record at LeBus Bakery, specializing in waste reduction and employee training. Spearheaded initiatives that enhanced bakery operations, leading to significant cost savings and improved customer satisfaction. Known for fostering team unity and implementing efficient supply ordering processes, my leadership resulted in a notable increase in bakery sales and staff morale.

Work History

Bakery Manager

LeBus Bakery
  • Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Managed inventory and reduced waste, resulting in cost savings for the bakery.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
  • Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
  • Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
  • Maintained cleanliness and hygiene in bakery premises.
  • Managed all baking operations professionally and handled all problems confidently.
  • Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
  • Maintained and controlled inventory of baked goods.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
  • Assisted in designing new menu items, incorporating seasonal ingredients for optimal freshness and taste.
  • Oversaw all aspects of quality control to maintain consistently high standards for baked goods produced at the facility.
  • Collaborated with other department managers to develop cross-promotional strategies that boosted overall store revenue.
  • Monitored inventory levels and identified opportunities for cost savings.
  • Developed and implemented policies and procedures to boost customer satisfaction and loyalty.
  • Enhanced bakery productivity by streamlining workflow and implementing efficient processes.
  • Guaranteed all baked goods were cooked according to customers tastes and needs.
  • Developed cost-effective strategies to drive bakery sales and optimize profits.
  • Fostered a positive work environment through regular team-building activities and open communication, resulting in higher employee morale and overall job satisfaction.
  • Recruited hired, and retained top-quality staff through effective interviewing techniques and ongoing professional development opportunities.
  • Optimized staffing schedules based on peak times, improving service speed and customer satisfaction.
  • Implemented health and safety protocols, ensuring compliance with regulations and creating safe working environment.
  • Enhanced overall bakery efficiency by implementing new inventory management system, reducing waste and ensuring fresh supplies.

Skills

  • Order management
  • Employee scheduling
  • Supply ordering
  • Food management experience
  • Bakery operations
  • Supervisory experience
  • Waste reduction
  • Allergy awareness
  • Recipe development
  • Baking equipment maintenance
  • Employee training
  • Flexible work schedule

Timeline

Bakery Manager

LeBus Bakery
Morlee Kromah