Summary
Work History
Skills
Timeline
Generic

MOUSSA Mara

Philadelphia

Summary

Dynamic leader with proven success in enhancing team efficiency and customer satisfaction at Thomas Foods International. Expert in staff management and customer service, achieving significant improvements in productivity and safety compliance. Skilled in training and mentoring, adept at fostering a productive work environment through effective conflict resolution and attention to detail.

Work History

Supervisor

Thomas Foods International
  • Led team to enhance efficiency.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Collected, arranged, and input information into database system.

Supervisor

J and J Food and Snacks
  • Led team to enhance efficiency.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Collected, arranged, and input information into database system.

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation

Timeline

Supervisor

Thomas Foods International

Supervisor

J and J Food and Snacks
MOUSSA Mara