Muhammad Ayoob AbdoolRaman
Vacoas
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Waiter and Cook
Zub Express Restaurant
01.2015
- Assisted in food preparation and provided excellent customer service as a waiter.
Network Marketing
Forever Living
01.2016
- Gained experience in product marketing, customer engagement, and business development.
Operating Agent
Netsource Ltd
01.2018
- Managed day-to-day operations and customer support.
Customer Service Representative
361
01.2018 - 01.2020
- Handled customer queries and maintained excellent customer relationships.
Sales Executive
Huawei Mobile
01.2020 - 01.2022
- Achieved sales targets while providing technical assistance to customers.
Customer Service Representative
Smollan
01.2024 - Current
Supervisor
Smollan LTD ( Samsung )
01.2025 - Current
- Delivered customer support by addressing inquiries and resolving complaints to enhance client experience.
- Fostered customer satisfaction and strengthened client relationships through attentive service.
- Supervised Samsung field staff across Smollan retail store visits and daily execution.
- Coordinated merchandising displays, planograms, and promotional setup in partner stores.
- Monitored stock levels and escalated supply issues to sales and operations teams.
Education
Secondary School -
Doha Secondary School
01-2014
Primary School -
Institute of Islamic and Secular Studies
01-2009
Certificate of Primary Education -
01-2009
Skills
- Point of sale
- Customer relationship management
- Team coordination
- Sales targeting
- Staff training
- Effective customer upselling
- Time management
- Customer service
Personal Information
Date of Birth: 1998-08-31
Certification
Level 1 Certificate in Food Preparation and Cooking (2016), IT Courses: A+ IT Technician
Languages
English: A, French: B, Mathematics: D, Science: B, History & Geography: D, Arabic: C
Personal Statement
I am an active and self-motivated individual with a positive attitude and excellent communication skills. I adapt quickly to different environments and work diligently to deliver exceptional service. I am confident that my skills and dedication make me an asset to any organization. I look forward to the opportunity to contribute to your team.
Timeline
Supervisor
Smollan LTD ( Samsung )
01.2025 - Current
Customer Service Representative
Smollan
01.2024 - Current
Sales Executive
Huawei Mobile
01.2020 - 01.2022
Operating Agent
Netsource Ltd
01.2018
Customer Service Representative
361
01.2018 - 01.2020
Network Marketing
Forever Living
01.2016
Waiter and Cook
Zub Express Restaurant
01.2015
Secondary School -
Doha Secondary School
Primary School -
Institute of Islamic and Secular Studies