MUSFIQUR RAHMAN
Lansdale
Summary
Dedicated and results-driven professional with over 6 years of experience in fast-paced retail, warehouse, and food service environments. Proven track record in supervising daily operations, training and mentoring team members, and ensuring compliance with safety standards. Adept at resolving customer concerns, managing inventory, and optimizing workflow to maximize team efficiency and satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift Leader
Popeyes Louisiana Kitchen Inc.
09.2023 - 11.2025
- Supervise daily restaurant operations, ensuring compliance with company policies and food safety standards.
- Train, mentor, and manage team members to maximize performance and efficiency.
- Handle customer concerns and resolve issues to maintain satisfaction and loyalty.
- Manage scheduling, inventory, and cash handling responsibilities to ensure smooth operations.
Order Picker
Dorman Products, Inc.
03.2022 - 02.2023
- Navigated warehouse efficiently to select and prepare items for shipping.
- Ensured accurate fulfillment of orders according to company standards.
- Maintained a clean and orderly workspace to optimize efficiency and safety.
Crew Member
Burger King
02.2019 - 01.2022
- Managed customer transactions and processed food orders efficiently.
- Provided exceptional customer service to enhance satisfaction and loyalty.
- Supported team members in maintaining restaurant cleanliness and operational standards.
Education
High School -
North Penn High School
Lansdale, PA01-2022
Skills
- Warehouse Management
- Leadership
- Manufacturing
- RF Scanner
- Inventory Control
- Materials Handling
- Load & Unload
- Order Picking
- Shipping & Receiving
- Packaging
- Driving
- Pallet Jack
- Maintenance
- Assembly
- Machining
- Cash Handling
- Cash Register
- Customer Service
- Customer Relationship Management
- Sales
- Retail Sales
- Merchandising
- Computation skills
- Computer Skills
- Communication Skills
Certification
ServSafe Food Protection Manager Certification | Current
Languages
Bengali
Native or Bilingual
Timeline
Shift Leader
Popeyes Louisiana Kitchen Inc.
09.2023 - 11.2025
Order Picker
Dorman Products, Inc.
03.2022 - 02.2023
Crew Member
Burger King
02.2019 - 01.2022
High School -
North Penn High School