Mya Shaeffer
Middletown
Summary
Exercise Science graduate with hands-on clinical experience in outpatient cardiac rehabilitation and strong foundational knowledge in human physiology, exercise testing, and patient care. ACSM Certified Exercise Physiologist with experience in patient monitoring, exercise supervision support, and cardiovascular health education. Proven ability to work effectively in both clinical and fast-paced customer service environments while maintaining professionalism, communication, and attention to safety.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
TJX Companies (TJ Maxx)
06.2021 - Current
- Provide high-level customer service in a fast-paced retail environment while maintaining professionalism and efficiency
- Operate point-of-sale system with accuracy and adherence to company policies
- Support merchandising, stocking, and visual floor presentation to maintain store standards
- Assist in onboarding and training new associates on store procedures and customer service expectations
- Resolve customer concerns including returns and exchanges with problem-solving and communication skills
- Collaborate with team members to maintain smooth daily operations
- Maintain visual merchandising standards to ensure an appealing store layout.
Associate
Dairy Queen / Orange Julius
02.2020 - 05.2021
- Managed multiple customer orders in a high-volume environment while maintaining speed and accuracy
- Operated cash register and handled transactions with attention to detail
- Followed strict food safety and sanitation procedures
- Supported team operations during peak hours to ensure efficient service flow
- Cross-trained in multiple roles to improve team flexibility and coverage
Education
Bachelor of Science - Exercise Science
Lebanon Valley College
Annville, PA05-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Collecting vital signs
- Exercise program design
- Exercise prescription
- Physical assessments
Certification
ACSM Certified Exercise Physiologist (ACSM-EP)
Timeline
Sales Associate
TJX Companies (TJ Maxx)
06.2021 - Current
Associate
Dairy Queen / Orange Julius
02.2020 - 05.2021
Bachelor of Science - Exercise Science
Lebanon Valley College
LEADERSHIP & COMMUNITY EXPERIENCE
Covenant House Pennsylvania, 5K Fundraiser Board Member, 2026,
- Assisted in planning and executing a 5K fundraising event supporting Covenant House Pennsylvania
- Coordinated logistics including event setup, participant organization, and day-of operations
- Collaborated with small student board team to ensure smooth event flow and successful execution
- Contributed to a community initiative focused on youth homelessness support services
CLINICAL EXPERIENCE
Cardiac Rehabilitation Intern
Penn State Health Milton S. Hershey Medical Center – Outpatient Cardiac Rehabilitation, Jan 2026 – Apr 2026
- Supported supervised outpatient cardiac rehabilitation exercise sessions through direct patient monitoring and clinical assistance
- Measured and recorded manual blood pressure pre-, during, and post-exercise
- Assisted with ECG/telemetry monitoring and observed patient cardiac responses during exercise
- Supported exercise prescription implementation under clinical supervision
- Educated patients on safe exercise practices, cardiovascular health, and lifestyle modification strategies
- Communicated patient status and exercise tolerance observations to clinical staff