Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Myashia Pagan

Harrisburg

Summary

Compassionate Home Health Aide with a proven track record at Pennhome Care, enhancing patient independence through exceptional personal care and meal preparation. Skilled in maintaining a safe environment and delivering outstanding customer service, I excel in fostering positive relationships while ensuring dignity and comfort for clients.

Experienced with providing compassionate care and support to clients. Utilizes effective communication and empathy to enhance patient comfort and trust. Knowledge of managing daily living activities, medication administration, and patient safety protocols.

Healthcare professional with robust background in delivering high-quality patient care in home settings. Adept at fostering supportive environment and ensuring patient comfort. Known for collaborative teamwork and adaptability to changing care requirements. Proficient in patient care, medication management, and emotional support.

Overview

9
9
years of professional experience

Work History

Home Health Aide

Pennhome Care
03.2023 - Current
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.

Cook

Homeland Nursing Home
08.2020 - 01.2025

A cooking job typically involves preparing, cooking, and presenting food in a professional kitchen setting, such as a restaurant, hotel, or catering service. The role can vary depending on the level of the kitchen (e.g., entry-level cook, line cook, sous chef, or executive chef), but the general responsibilities include:
Food Preparation: This involves chopping, slicing, marinating, and organizing ingredients before cooking. It also includes ensuring the ingredients are fresh and stored properly.
Cooking: Cooks are responsible for executing recipes, using various cooking methods like grilling, sautéing, baking, frying, or steaming. They must follow proper food safety and sanitation procedures while cooking.
Menu Planning & Recipe Development (for higher-level chefs): Some cooks, especially in leadership roles like sous chefs or executive chefs, may be involved in creating new dishes, refining existing recipes, or adjusting menus according to seasonal ingredients.
Kitchen Management: More senior positions require overseeing the kitchen staff, ensuring smooth operations, delegating tasks, and maintaining a clean, organized kitchen environment.
Presentation: Cooks often focus on plating the food aesthetically to ensure it looks as appealing as it tastes.
Cleaning & Maintenance: Cooks must keep their stations clean, sanitize equipment, and assist with general kitchen cleaning duties.
Customer Service (if applicable): In some settings, especially when cooks work directly with customers, they may interact with guests to explain menu items or adjust meals to dietary preferences.
Time Management: Working under pressure to prepare meals efficiently, especially during peak hours.A cooking job requires creativity, technical cooking skills, attention to detail, and the ability to work well in a fast-paced environment. The role also requires knowledge of food safety standards and an understanding of various dietary restrictions and preferences.

  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Front Desk Receptionist/Night Auditor

Crowne Plaza Hotel
09.2022 - 06.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.

Manager

McDonald's Restaurant
03.2017 - 11.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.

Cashier

Sunoco Gas Station
04.2016 - 01.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
03-2025

Skills

  • Patient care
  • Meal preparation
  • Personal hygiene assistance
  • Feeding assistance
  • Bathing assistance
  • Housekeeping
  • Dressing assistance
  • Light housekeeping Customer Service: Providing excellent service by being friendly, approachable, and attentive to guests' needs, ensuring a positive first impression
  • These skills are essential for providing excellent guest experiences and ensuring the efficient operation of the front desk in any hotel, office, or service-related environment
  • Hazardous materials handling
  • Sanitation regulations
  • Chemical handling
  • Heavy lifting

Languages

English
Full Professional

Timeline

Home Health Aide

Pennhome Care
03.2023 - Current

Front Desk Receptionist/Night Auditor

Crowne Plaza Hotel
09.2022 - 06.2023

Cook

Homeland Nursing Home
08.2020 - 01.2025

Manager

McDonald's Restaurant
03.2017 - 11.2020

Cashier

Sunoco Gas Station
04.2016 - 01.2018

High School Diploma -

Penn Foster Career School
Myashia Pagan