Dynamic and resourceful coordinator with exceptional prioritization, multitasking, and planning skills, adept at managing diverse responsibilities. Dedicated team player with a professional demeanor, bringing hands-on experience in executing various administrative duties within a department store environment. Proven ability to streamline operations and enhance team efficiency while maintaining a focus on customer satisfaction. Committed to fostering a collaborative workplace that drives success and meets organizational goals.
Overview
7
7
years of professional experience
Work History
Community Support Specialist
PA Life sharing LLC
Harrisburg, Pennsylvania
09.2025 - Current
Implemented behavior modification techniques when needed to modify inappropriate behaviors exhibited by clients.
Assisted in developing socialization skills through recreational activities such as bowling or going to the movies.
Assisted clients with daily living skills such as cooking, cleaning, budgeting, and transportation needs.
Encouraged healthy lifestyle habits among individuals with disabilities such as exercising regularly or eating nutritious foods.
Provided direct support to individuals with developmental disabilities.
Transported clients to job interviews, medical appointments and mental health visits to meet basic needs.
Coordinator
TJ Max
Hummelstown, Pennsylvania
06.2023 - 12.2025
Managed resolution of customer complaints efficiently to maintain high service quality.
Coordinated with other departments to ensure projects were completed on time and within budget.
Facilitated collaboration among departments to enhance problem-solving efficiency.
Collaborated with managers to address and resolve employee performance issues, office equipment malfunctions, and work schedule conflicts.
Assisted customers over the phone regarding store operations, product information and order placement.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Resolved customer inquiries regarding store policies and procedures.
Performed other duties as assigned by management.
Conducted price checks for special orders or discounts as requested by customers.
Greeted customers and answered any questions they had about the store's products and services.
Accepted cash and credit card payments, issued receipts and provided change.
Discounted purchases by scanning and redeeming coupons.
Welcomed customers, offering assistance to help find store items.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Answered phone calls to assist customers with questions and orders.
cashier
Mc Donalds
Hummelstown, Pennsylvania
07.2019 - 06.2023
Restocked supplies such as napkins, condiments for the convenience of customers.
Complied with all local health codes and regulations concerning food preparation and handling.
Communicated effectively with co-workers to ensure smooth workflow.
Adhered to company policies regarding attendance and punctuality.
Regularly checked inventory levels for restocking needs.
Provided excellent customer service by greeting customers, taking orders, and answering questions.
Communicated effectively with fellow staff members regarding customer complaints or feedback.
Trained new employees on job duties and safe operation of kitchen equipment.
Made and served coffee, tea and fountain drinks.
Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
Completed side tasks by restocking condiments and cleaning refrigerators.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Education
High School Diploma -
Lower Dauphin High School
Hummelstown, PA
06-2025
Skills
Customer service
Effective communication
Team collaboration
Conflict resolution
Visual merchandising
Problem-solving
Time management
Relationship building
Multitasking and organization
Insurance verification
Adaptability and flexibility
Daily living skills
Behavior modification
Problem solving
De-escalation techniques
Organizational skills
Transportation assistance
Community outreach
Accomplishments
Was on distinguished honor role throughout my Jr High and High school years
Affiliations
volunteered my time working with individuals with disabilities for the past 2 years in a variety of settings
cleaned a local church to ensure it was prepared for weekly services and events