Nadhyr Ellis Dixon
Dolega District
Summary
Results-driven Operations Officer with a proven track record in enhancing organizational efficiency and resource management. Committed to improving service delivery through effective communication and team collaboration.
Overview
16
16
years of professional experience
Work History
Operations Officer
Seguros Plus
David, Chiriqui, Panama
08.2017 - 09.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Customer Service Officer
Vanceguros
David, Chiriqui, Panamá
02.2014 - 05.2016
- Resolved customer inquiries through various communication channels, ensuring timely support and satisfaction.
- Collaborated with cross-functional teams to streamline processes and enhance service delivery quality.
- Developed training materials for new staff, improving onboarding efficiency and knowledge retention.
Secretary
Iverco Panamá
David, Chiriqui, Panamá
02.2013 - 04.2013
- Streamlined office procedures to enhance efficiency and reduce processing time.
- Maintained accurate records and documentation for internal and external communications.
- Assisted in the preparation of reports and presentations for senior management.
Secretary
Centro Médico Mae Lewis
David, Chiriqui, Panamá
12.2007 - 05.2010
- Maintained accurate records and documentation of laboratory activities.
- Facilitated communication between lab staff and external clients or vendors.
- Streamlined administrative processes to enhance operational efficiency.
Education
Banking And Finance Management
04-2026
- Diploma, Univesidad Latina de Panama, 2025
Skills
- Operational efficiency
- Employee performance
- Resource management
- Organizational efficiency
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Elementary
Timeline
Operations Officer - Seguros Plus
08.2017 - 09.2023
Customer Service Officer - Vanceguros
02.2014 - 05.2016
Secretary - Iverco Panamá
02.2013 - 04.2013
Secretary - Centro Médico Mae Lewis
12.2007 - 05.2010
Universidad Latina De Panamá - , Banking And Finance Management