Nadia Lafontano
Philadelphia
Summary
Dynamic educator with extensive experience at Little Duckies Daycare, specializing in lesson development and child growth. Proven ability to enhance student engagement through innovative activities and effective communication with parents. Skilled in group instruction and behavior management, fostering a supportive learning environment that promotes individual success.
Friendly and flexible candidate with solid customer service background. Quick learner possessing basic understanding about managing patient records, scheduling software and medical terminology. Collaborative administrative professional with strong task prioritization and organizational skills.
Overview
9
9
years of professional experience
Work History
Food Runner
Aramark
03.2023 - Current
- Greeted customers and provided outstanding customer service.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Engaged in suggestive selling and other sales techniques.
Lead Teacher
Little Duckies Daycare
03.2022 - Current
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
Medical Scheduler
Premier Physical Therapy
02.2023 - 05.2023
- Answered phone calls and messages for medical facility, scheduling appointments, and handling patient inquiries.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated with other departments to facilitate seamless operation and excellent patient care.
- Followed up with patients to reschedule missed appointments.
Assistant Teacher
Children's House
05.2017 - 03.2020
- Supported student physical, mental, and social development using classroom games and activities.
- Completed daily reports, meal count sheets, and attendance logs.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Education
GED -
James Madison High School
Peachtree Corners, GA01-2026
Skills
- Lesson development
- Lesson planning
- Group and individual instruction
- Child development
- Reception oversight
- Authorization coordination
- Patient confidentiality
- Patient scheduling
- Task prioritization
- Reliability
Timeline
Food Runner
Aramark
03.2023 - Current
Medical Scheduler
Premier Physical Therapy
02.2023 - 05.2023
Lead Teacher
Little Duckies Daycare
03.2022 - Current
Assistant Teacher
Children's House
05.2017 - 03.2020
GED -
James Madison High School