Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nadirah McRae

Philadelphia

Summary

Dedicated Special Education professional with a strong background in supporting diverse learning needs and fostering inclusive classroom environments. Skilled in developing individualized education plans, implementing behavior management strategies, and utilizing adaptive communication techniques. A reliable team player, focused on collaboration to achieve positive outcomes for students. Recognized for flexibility and the ability to adapt to changing educational demands. Currently seeking a full-time role that offers professional challenges and allows me to leverage my interpersonal skills, effective time management, and problem-solving expertise.

Overview

7
7
years of professional experience

Work History

Lacrosse Coach/ Eyekonz

Philadelphia School District
09.2020 - Current
  • Trained team members in midfield, attack and defensive positions.
  • Promoted sportsmanship among athletes, instilling respect for opponents, officials, teammates, and the game itself.
  • Organized practice sessions, exercise and conditioning to improve player performance.
  • Fostered a supportive and competitive environment, promoting teamwork and individual growth.
  • Coached middle school girls and boys within the Eyekonz program, using culturally responsive methods to build confidence, leadership, and athletic skills through lacrosse.
  • Developed and led holistic training sessions focused on technical development, teamwork, emotional intelligence, and cultural pride.
  • Integrated Eyekonz’s core pillars—mental health, historical education, etiquette, and healthy lifestyle—into weekly practices and team culture.
  • Provided mentorship and academic accountability to support student-athletes in their growth both on and off the field.
  • Emphasized discipline, resilience, and community service, aligning with Eyekonz’s mission to prepare athletes for high school, collegiate, and life success.
  • Partnered with parents/guardians and school staff to ensure a safe, encouraging, and developmentally appropriate experience for all players.

Customer Service

Saint Joseph Villa
04.2023 - 05.2025
  • Increased clientele through exceptional customer service and professional communication skills.
  • Developed knowledge base for customer service reps, reducing resolution time.
  • Delivered exemplary customer service and warmly greeted guests.
  • Enhanced client retention with exceptional customer service, building strong relationships.
  • Provided outstanding customer service by addressing visitor needs promptly.
  • Built lasting relationships with clients through outstanding customer service interactions.
  • Monitored customer feedback to improve barista performance and customer service.

Aid

Daycare & Preschool
01.2018 - 02.2019
  • Worked effectively in fast-paced environments.
  • Passionate about learning and committed to continual improvement.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
  • Prepared nutritious meals and snacks in accordance with food safety guidelines, promoting healthy eating habits among daycare attendees.
  • Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Coordinated engaging arts-and-crafts projects for students to express their creativity while developing fine motor skills.

Education

High School Diploma -

Strawberry Mansion High School
06-2017

Skills

  • Physical fitness
  • Parent communication
  • Strength training
  • Rules enforcement
  • Academic support
  • Practice planning
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Excellent communication
  • Creativity and flexibility
  • Coaching experience
  • Microsoft office
  • Professionalism

Timeline

Customer Service

Saint Joseph Villa
04.2023 - 05.2025

Lacrosse Coach/ Eyekonz

Philadelphia School District
09.2020 - Current

Aid

Daycare & Preschool
01.2018 - 02.2019

High School Diploma -

Strawberry Mansion High School
Nadirah McRae