Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Naia Caudle

Newport

Summary

Dynamic Medical Office Associate with a proven track record at Penn State Health, excelling in patient scheduling and claims processing. Adept at managing electronic health records while ensuring HIPAA compliance. Recognized for outstanding customer service and effective communication, enhancing patient care and operational efficiency in a fast-paced environment.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Medical Office Associate

Penn State Health
06.2025 - Current
  • Coordinated patient scheduling to optimize appointment availability and reduce wait times.
  • Managed electronic health records, ensuring accuracy and confidentiality of sensitive information.
  • Assisted in front desk operations, providing excellent customer service to patients and visitors.
  • Collaborated with healthcare providers to facilitate effective communication regarding patient care needs.

Lifeguard Supervisor

Liverpool Community Pool
05.2024 - 08.2025
  • Monitored pool area to ensure safety and compliance with health regulations.
  • Assisted in training new lifeguards on emergency procedures and equipment usage.
  • Conducted routine inspections of safety equipment for functionality and readiness.
  • Enforced facility rules to maintain a safe environment for patrons and staff.
  • Responded promptly to emergencies, providing first aid and coordinating rescue efforts.

Education

High School Diploma -

Newport High School
Newport PA
05-2024

Skills

  • Medical reception
  • HIPAA regulations
  • Patient confidentiality
  • Claims processing
  • Medical documentation
  • Patient scheduling
  • Insurance verification
  • Appointment management
  • Medical office software

Certification

CPR Certified

Timeline

Medical Office Associate

Penn State Health
06.2025 - Current

Lifeguard Supervisor

Liverpool Community Pool
05.2024 - 08.2025

High School Diploma -

Newport High School
Naia Caudle