Najah Thomas
Philadelphia
Summary
Versatile and compassionate, with a track record of providing emotional support and grooming assistance at Delta T Group. Excelled in fast-paced environments, demonstrated by a history of enhancing customer satisfaction and streamlining operations across various roles. Proficient in housekeeping tasks and CPR certified, I consistently exceed employer expectations by prioritizing client well-being and operational efficiency.
Overview
7
7
years of professional experience
Work History
Personal Care Assistant
Delta T Group
11.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
Teacher Assistant
Dciu
04.2023 - 10.2023
- Supervised students during lunch breaks, recess, field trips, and other school-related events, maintaining a positive atmosphere conducive to learning.
- Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
- Fostered a positive learning environment by modeling enthusiasm, empathy, and respect for all members of the school community.
- Collaborated with fellow educators to share best practices, resources, and ideas for continuous improvement in teaching methodologies.
Package Handler
Macy's
12.2022 - 03.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Housekeeper
Tulip Rehabilitation Center
04.2022 - 10.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Cashier
Walmart
09.2021 - 01.2022
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Greeted customers entering store and responded promptly to customer needs.
Cashier
BJ's Wholesale
12.2020 - 05.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier/cook
Shake Shack
02.2020 - 05.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Intern
City Of Philadelphia Streets Department
06.2019 - 08.2019
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Cashier
Sesame Place
06.2018 - 11.2018
- IGreeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Intern
Get Healthy Philly
01.2018 - 05.2018
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
Education
High School Diploma -
South Philadelphia High
Philadelphia, PA2019
Skills
- Grooming assistance
- Emotional support
- Housekeeping tasks
- CPR certified
- Direct patient care
Timeline
Personal Care Assistant
Delta T Group
11.2023 - Current
Teacher Assistant
Dciu
04.2023 - 10.2023
Package Handler
Macy's
12.2022 - 03.2023
Housekeeper
Tulip Rehabilitation Center
04.2022 - 10.2022
Cashier
Walmart
09.2021 - 01.2022
Cashier
BJ's Wholesale
12.2020 - 05.2021
Cashier/cook
Shake Shack
02.2020 - 05.2020
Intern
City Of Philadelphia Streets Department
06.2019 - 08.2019
Cashier
Sesame Place
06.2018 - 11.2018
Intern
Get Healthy Philly
01.2018 - 05.2018
High School Diploma -
South Philadelphia High
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