Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Nakaisha Pacheco

Landisville

Summary

I have always been interested in customer service and helping people out in anyway I can. I've had multiple jobs where I need to focus on communication, listening, and getting the job done correctly in a timely manner. I am very goal oriented, focused, helpful and determined in any job I find myself in.

Overview

4
4
years of professional experience

Work History

Optometric Technician

Yealy Eye Care
11.2023 - Current
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.
  • Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.

Apparel Associate

Dicks Sporing Goods
09.2023 - 11.2023
  • Greeted and interacted with over customers to assist in selecting and locating merchandise.
  • Displayed and organized products in store to help customers locate products easily.
  • Maintained loss prevention standards by monitoring and observing customers on sales floor.

Shift Leader

Dunkin' Donuts
09.2019 - 06.2022
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines
  • Delegated tasks to employees and monitored activities and task completion
  • Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.

Stock Associate

Nordstrom Distribution
04.2020 - 05.2020
  • Prepared products for sales floor by adding tags and readying pallets or restocking
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized
  • Communicated effectively with members of public in often crowded and noisy environments
  • Tracked inventory usage, documented discrepancies and maintained overall count.

Skills

  • Brand promotions
  • Relationship selling
  • Merchandising knowledge
  • Cash handling
  • Attention to detail
  • Inventory control procedures
  • Reading comprehension skills
  • Listening skills
  • Excellent communication skills
  • Customer service

Languages

Spanish
Limited Working

Timeline

Optometric Technician

Yealy Eye Care
11.2023 - Current

Apparel Associate

Dicks Sporing Goods
09.2023 - 11.2023

Stock Associate

Nordstrom Distribution
04.2020 - 05.2020

Shift Leader

Dunkin' Donuts
09.2019 - 06.2022
Nakaisha Pacheco