Nakaisha Pacheco
Landisville
Summary
I have always been interested in customer service and helping people out in anyway I can. I've had multiple jobs where I need to focus on communication, listening, and getting the job done correctly in a timely manner. I am very goal oriented, focused, helpful and determined in any job I find myself in.
Overview
4
4
years of professional experience
Work History
Optometric Technician
Yealy Eye Care
11.2023 - Current
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
Apparel Associate
Dicks Sporing Goods
09.2023 - 11.2023
- Greeted and interacted with over customers to assist in selecting and locating merchandise.
- Displayed and organized products in store to help customers locate products easily.
- Maintained loss prevention standards by monitoring and observing customers on sales floor.
Shift Leader
Dunkin' Donuts
09.2019 - 06.2022
- Kept areas clean, neat and inspection-ready at all times to comply with product guidelines
- Delegated tasks to employees and monitored activities and task completion
- Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands
- Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality
- Assisted with purchases, locating items and signing up for rewards programs.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
Stock Associate
Nordstrom Distribution
04.2020 - 05.2020
- Prepared products for sales floor by adding tags and readying pallets or restocking
- Organized storage of articles in bins, floor, shelves and assigned areas according to product categories
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized
- Communicated effectively with members of public in often crowded and noisy environments
- Tracked inventory usage, documented discrepancies and maintained overall count.
Skills
- Brand promotions
- Relationship selling
- Merchandising knowledge
- Cash handling
- Attention to detail
- Inventory control procedures
- Reading comprehension skills
- Listening skills
- Excellent communication skills
- Customer service
Languages
Spanish
Limited Working
Timeline
Optometric Technician
Yealy Eye Care
11.2023 - Current
Apparel Associate
Dicks Sporing Goods
09.2023 - 11.2023
Stock Associate
Nordstrom Distribution
04.2020 - 05.2020
Shift Leader
Dunkin' Donuts
09.2019 - 06.2022
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