Nakita Baker
Somerset
Summary
Dynamic professional with extensive experience at UPMC Somerset, excelling in patient care and client relations. Proven ability to enhance operational efficiency through effective appointment scheduling and organization skills. Committed to delivering compassionate care while maintaining meticulous records, ensuring a positive experience for patients and families alike.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist
UPMC Somerset
08.2024 - Current
- Greeted and assisted patients and visitors, ensuring a welcoming environment at reception area.
- Scheduled appointments and coordinated patient flow to optimize clinic operations.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Childcare Worker
Laugh N Learn Academy
08.2019 - 07.2024
- Supervised daily activities, ensuring safety and engagement for children in care.
- Developed and implemented age-appropriate educational activities to foster cognitive growth.
- Communicated effectively with parents about children's progress and any concerns.
- Assisted in maintaining a clean and organized environment conducive to learning.
- Adapted daily routines based on individual needs and developmental milestones of children.
- Maintained a safe and clean environment for the children by adhering to health and safety protocols.
Patient Care Technician
UPMC Somerset
10.2023 - 12.2023
- Assisted nursing staff with patient care, ensuring comfort and safety during daily activities.
- Monitored vital signs and reported changes to healthcare team for timely intervention.
- Implemented infection control protocols to maintain a sterile environment in patient areas.
- Documented patient information accurately in electronic health records for effective communication.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Education
GED -
Somerset County Technology Center
Somerset, PANo Degree - Medical Terminology
PennHighlands
Somerset, PASkills
- Organization skills
- Time management
- Customer/Client relations
- Appointment scheduling
- File management
Certification
First Aid and CPR/AED
Timeline
Receptionist
UPMC Somerset
08.2024 - Current
Patient Care Technician
UPMC Somerset
10.2023 - 12.2023
Childcare Worker
Laugh N Learn Academy
08.2019 - 07.2024
GED -
Somerset County Technology Center
No Degree - Medical Terminology
PennHighlands