Nancy Minnicks
McKeesport
Summary
Dynamic and reliable professional with a proven track record in customer service and multitasking. Excelled at Cal’s Cantina by efficiently managing high-volume events and maintaining meticulous financial accuracy. Demonstrated strong team player attitude and exceptional organizational skills across diverse roles, enhancing customer engagement and operational efficiency.
Overview
12
12
years of professional experience
Work History
Bartender
Cal’s Cantina
08.2017 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Activities Assistant
Riverside Care Center
04.2015 - 03.2017
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
- Provided emotional support and companionship to improve quality of life for residents.
Sales Associate
Macys Department Store
05.2013 - 03.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Diploma -
McKeesport High School
McKeesport, PASkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Timeline
Bartender
Cal’s Cantina
08.2017 - Current
Activities Assistant
Riverside Care Center
04.2015 - 03.2017
Sales Associate
Macys Department Store
05.2013 - 03.2015
Diploma -
McKeesport High School
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