Nancy M. Wieners
Fayetteville
Summary
I am eager to join Eddie Bauer, a brand renowned for its heritage of quality, innovation, and commitment to outfitting customers for outdoor adventure. Eddie Bauer’s dedication to delivering performance-driven products while inspiring people to embrace an active lifestyle aligns seamlessly with my professional goals and personal values.
With a strong background in sales, retail operations, and team leadership, I bring a proven ability to deliver exceptional service, drive results, and uphold brand integrity. My passion for the outdoors, combined with a deep respect for Eddie Bauer’s legacy of craftsmanship and customer-centric approach, positions me to contribute meaningfully to both team success and customer satisfaction.
I am excited about the opportunity to bring my skills, enthusiasm, and commitment to excellence to Eddie Bauer and to support its mission of empowering people to explore and enjoy the outdoors.
Overview
38
38
years of professional experience
Work History
Manager
Pisgah Forest Gem Mine and Mountain Gifts
11.2023 - 11.2024
- Oversee daily mining operations, including extraction, sorting, and processing of gemstones.
- Develop and implement plans to maximize production efficiency while minimizing costs.
- Monitor equipment usage, and maintenance schedules, and ensure optimal functionality of mining machinery.
- Assign tasks, set performance goals, and monitor productivity to ensure efficient operations.
- Foster a safe and collaborative working environment while addressing employee concerns and resolving conflicts.
Manager
Pepper Palace
09.2021 - 11.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained a professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Office Manager
COASTAL LANDSCAPING & STORAGE
04.2016 - 07.2021
- Manage office activities and daily operations
- Coordinate and schedule on-site work with Customer and service crew
- Prepare proposals for customized project installations
- Liaise with customers and in-house management for service work orders
- Conduct meetings to familiarize staff with requirements for both private and commercial contracts
- Provide on-site storage rental availability information and agreements to new and existing customers
Activities Assistant
BEACHCOMBER CAMPING RESORT
04.2016 - 10.2017
- Planned daily activities for visiting campsite guests
- Coordinated special events for holidays
- Organized fundraising activities with local non-profit agencies
- Scheduled part-time and full-time seasonal staff for seasonal calendar
Sales Support Specialist
ONEX INCORPORATED
01.2014 - 01.2016
- Prepared customer quotations for custom-built refractory furnaces
- Ordered parts for specific furnace builds
- Adjusted product inventory and allocation records to maintain in-house minimums
- Provided routine reports showing profit and loss of individual jobs relating to parts allocation
- Prepared monthly reports for management meetings recapping statistics on quotes to installations
Office Manager
ABUNDANT LIFE COUNSELING
01.2012 - 01.2014
- Managed office for 5-person team of Christian psychologists
- Oversaw all counseling calendars and patient scheduling
- Processed insurance submissions assuring appropriate benefit payments
- Maintained confidential medical records
- Supervised all accounting activities for the office consisting of payroll, accounts receivables, accounts payables
Retail Sales Manager
GANDER MOUNTAIN
01.2010 - 01.2012
- Hired, scheduled, trained, and supervised sales associates
- Closed out end-of-day registers balancing cash and receipts
- Maintained loss prevention methods on sales floor relating to both internal and external thefts
- Promoted extensive customer and employee communication to provide excellent service
- Provided routine inventory reports on stock and sales to senior management
- Developed extensive customer service-related skillset through daily interactions, following corporate protocols
District Manager
EASTERN MOUNTAIN SPORTS
01.1989 - 01.2000
- Managed a 9-store district in a three-state area
- Store management included community outreach approach programs and special events to increase customer base
- Interviewed all management candidates and supervised the hiring of all store personnel
- Enforced company policies and trained management in loss prevention and inventory control
- Provided Sales and Service training to store employees
District Executive
BOY SCOUTS OF AMERICA
01.1987 - 01.1988
- Organized volunteer staff for district activities as Leaders, Commissioners, Planners
- Planned and implemented fundraising events in conjunction with support from local banks and businesses
- Maintained Trading Post as a small business with responsibility for sales and product inventory
- Achieved 130% of fundraising goals for Bergen County, NJ district
- Developed personally, obtaining formal certification as a BSA Camp Director
Education
B.S. - Recreation and Leisure Services
Fairleigh Dickinson University
Madison, NJSkills
- Volunteered at Wildlife Refuge protecting land and sea environments
- Folk Musician accomplished in Guitar and Vocals
Timeline
Manager
Pisgah Forest Gem Mine and Mountain Gifts
11.2023 - 11.2024
Manager
Pepper Palace
09.2021 - 11.2023
Office Manager
COASTAL LANDSCAPING & STORAGE
04.2016 - 07.2021
Activities Assistant
BEACHCOMBER CAMPING RESORT
04.2016 - 10.2017
Sales Support Specialist
ONEX INCORPORATED
01.2014 - 01.2016
Office Manager
ABUNDANT LIFE COUNSELING
01.2012 - 01.2014
Retail Sales Manager
GANDER MOUNTAIN
01.2010 - 01.2012
District Manager
EASTERN MOUNTAIN SPORTS
01.1989 - 01.2000
District Executive
BOY SCOUTS OF AMERICA
01.1987 - 01.1988
B.S. - Recreation and Leisure Services
Fairleigh Dickinson University
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