Nanette Schmidt
Slickville
Summary
Accomplished event manager with a focus on logistics coordination and client engagement. Expertise in developing tailored event solutions and leading teams to achieve exceptional results. Committed to enhancing operational efficiency and participant satisfaction. Detail-oriented event coordinator with a proven track record in logistics, team leadership, and customer relationship management. Skilled in managing events from inception to completion, ensuring seamless execution and client satisfaction. Driven professional with several years of experience in hospitality industry and events planning. Strong customer service, organization and time management skills. Dedicated to providing top-tier service to guests and event attendees.
Overview
7
7
years of professional experience
Work History
Wedding and Event Coordinator
Pittsburgh Bbq Company
Delmont
08.2018 - 06.2025
- Coordinated event logistics for various BBQ catering services across multiple venues.
- Developed event timelines and schedules to streamline operations and enhance efficiency.
- Trained junior staff on event procedures and customer service standards.
- Collaborated with clients to customize event themes and menu selections.
- Evaluated client feedback to refine future event planning strategies and offerings.
- Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
- Provided on-site support during the day of the event including problem solving if necessary.
- Collaborated with clients to identify their goals and expectations from the event.
- Resolved unexpected issues and emergencies during events, maintaining poise and ensuring participant satisfaction.
- Managed safe and smooth food delivery at banquets, conferences and social events.
- Designed contracts, collected fees, and booked venues for events.
Outreach Coordinator
Western PA Diaper Bank
Pittsburgh
08.2022 - 02.2025
- Coordinated outreach initiatives to connect families with essential diaper supplies.
- Developed partnerships with local organizations to enhance community support efforts.
- Implemented community outreach and engagement plans to reach vulnerable communities.
- Participated in planning meetings with internal teams regarding upcoming outreach initiatives.
- Developed relationships with local businesses, government agencies, schools, and other organizations to increase visibility of programs.
- Attended networking events as a representative of the organization.
- Communicated regularly with staff members to ensure that all outreach materials were up-to-date and accurate.
- Tracked data using spreadsheets to record pledges, phone calls, and canvassing.
- Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
- Spoke to community groups to explain and interpret purposes, programs, and policies.
Manager
Pittsburgh Bbq Company
Delmont
08.2018 - 08.2022
- Managed staff scheduling to optimize coverage during peak hours.
- Monitored inventory levels and coordinated supply orders with vendors.
- Enforced health and safety regulations to maintain compliance standards.
- Developed marketing strategies to promote menu specials and events.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Recruited and hired qualified candidates to fill open positions.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Led a team of 10 employees, ensuring high productivity and excellent customer service.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Graduate Certificate - Medical Assistance
Western School of Business And Health
Monroeville, PA08-1994
High School Diploma -
Saltsburg JR-SR High School
Saltsburg06-1992
Skills
- Event logistics coordination
- Venue management
- Catering coordination
- Customer relationship management
- Community engagement
- Data tracking
- Problem solving
- Effective communication
- Team leadership
- Time management
- Special events planning
- Client meetings
- Menu planning
- Managing events start to finish
- Staff management
- Vendor relations
- Locating venues
- Event planning
- Room setup and breakdown
- Attention to detail
- Decision-making
- Sales contract management
- Food service
- Schedule management
- Customer service
- Fundraising events
- Fundraising
- Event timeline development
Timeline
Outreach Coordinator
Western PA Diaper Bank
08.2022 - 02.2025
Wedding and Event Coordinator
Pittsburgh Bbq Company
08.2018 - 06.2025
Manager
Pittsburgh Bbq Company
08.2018 - 08.2022
Graduate Certificate - Medical Assistance
Western School of Business And Health
High School Diploma -
Saltsburg JR-SR High School