Naomi Hersh
Gap,PA
Summary
With over 30 years of experience in supervisor/manager roles within the transportation industry, I have a strong skill set in hiring, training, and evaluating drivers. My expertise includes fleet management, vehicle maintenance, and ensuring driver compliance. Known for successful task management abilities and technical skills. Proven track record of effective communication with management, staff, and clients. Highly proficient in Microsoft Word, Access, Outlook, and Excel. Skilled in establishing and maintaining filing systems while reconciling account summaries. Strong time management skills honed throughout my career. HIPAA trained and possess Safety Sensitive/Confidentiality training. CDL "A" license with endorsements in Doubles/Triples, Tanker, Passenger, and Air Brake. Possess DOT Physical and TWIC Card.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Driver Trainer/Supervisor
Chesco Connect
04.2024 - Current
- Identified driver training needs to make recommendations to deputy director.
- Evaluated driver performance through ride-alongs, providing constructive feedback for continuous improvement.
- Conducted new hire training with preferred work methods and safety.
- Enhanced driver safety by conducting thorough training sessions on defensive driving techniques.
- Facilitated effective communication between drivers, dispatchers, and management, promoting a cohesive team environment.
- Collaborated with supervisor of transportation to discuss department needs and goals.
Scheduling Supervisor
CHESCO CONNECT
03.2023 - 03.2024
- We use Eoclane as our transit routing system
- Add additional routes as needed
- Schedule all rides for the residents of Chester County including medical, shopping and out of County rides
- Enter subscriptions (multiple rides) for dialysis, adult day care, treatment centers and senior centers
- Funding streams to include PWD, MATP and PA Lottery
- Handle 60 drivers’ schedules; days off and 35 daily tours
- Approximately 550 rides per day
- Collaborate with the different departments within Chesco Connect to insure all riders are getting where they need to go in a timely fashion
Transportation Supervisor
FREEDOM VILLAGE AT BRANDYWINE
01.2022 - 03.2023
- Scheduled residents’ medical/shopping transportation and billed for same
- Driver DOT compliance, including random drug testing and FMCSA credentials/clearinghouse
- Schedule drivers
- Fleet management, including vehicle maintenance and replacement
- Developed a budget for the department
- Road test drivers
- Implemented training for different wheelchair vehicles
- Hire new drivers, preform driver evaluations at site specific intervals
- Determine road conditions in winter for safe travel of residents
Truck Driver Supervisor
Teamsters Local 312
05.2016 - 03.2021
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
- Fostered supportive environment among driving team, leading by example and offering help when needed.
Transportation Supervisor
PARKHOUSE NURSING AND REHAB
08.2014 - 05.2016
- Safely transported residents to medical appointments
- Scheduled drivers and runs as needed
- Worked with nursing department to schedule runs as needed for different medical runs in order of importance and availability
- Worked with the activities department to schedule transportation for residential outings
- Fueled and washed vehicles as needed
KRAPF’S
08.2008 - 08.2014
- Safely transporting all students to/from school and activities
- Train new drivers on routes
- Check routes for accuracy and completeness
- Set up calendar and practice schedule for safety competition
- Mileage reports
- Fueling gas and diesel buses as needed
- Detailing busses as needed
- Installing Star seats
Education
PASS Certified Trainer
CTAA
Smith System Certified Driver Trainer
Smith Training
Leadership Cohort For New Supervisors
PennTRAIN
Skills
- Dedicated and Motivated
- Effective Organizational Skills
- Strong Problem-Solving Skills
- Fast-Paced Efficiency
- Strong Work Ethic
- Leadership Development
- Classroom instruction, defensive driving instruction, backing procedures, safe driving techniques
- Traffic laws expertise, DOT requirements
- Performance, Practical and Progress evaluation
Certification
- School Bus Driver Training Instructor, 2003 Commonwealth of Pennsylvania
- Safe Driver Award, 2006 Commonwealth of Pennsylvania, School Bus Association
Timeline
Driver Trainer/Supervisor
Chesco Connect
04.2024 - Current
Scheduling Supervisor
CHESCO CONNECT
03.2023 - 03.2024
Transportation Supervisor
FREEDOM VILLAGE AT BRANDYWINE
01.2022 - 03.2023
Truck Driver Supervisor
Teamsters Local 312
05.2016 - 03.2021
Transportation Supervisor
PARKHOUSE NURSING AND REHAB
08.2014 - 05.2016
KRAPF’S
08.2008 - 08.2014
PASS Certified Trainer
CTAA
Smith System Certified Driver Trainer
Smith Training
Leadership Cohort For New Supervisors
PennTRAIN
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