Summary
Overview
Work History
Education
Skills
Timeline
Generic

Naomi Smith

Scranton

Summary

Detail oriented, dependable, charismatic & determined worker. Willing to learn and excel at any work and /or task provided. Passionate, with excellent customer service and sales abilities. Dynamic and innovative individual comfortable juggling multiple tasks simultaneously and working under pressure. Consistent with the work that I do. Recognized for consulting with clients to fit personal needs, increasing brand awareness and boosting daily margin sales. Service- oriented individual committed to handling all tasks with accuracy and efficiency. Skilled with accurate data entry& typing abilities. Team player with strong background in customer service environments. Works well independently to handle assignments and always ready to go beyond basics assignments.

Authorized to work in the US for any employer

Overview

9
9
years of professional experience

Work History

Licensed Medicare Insurance Agent

Assurance IQ
04.2022 - 05.2024

Sr Licensed Medicare Sales Agent -

Assisted beneficiaries receive/enhance their benefits and healthcare coverage that fits their needs and save money. Conducted thorough needs assessments for each client, identifying suitable plan options based on individual requirements and financial capabilities. Aid clients through the enrollment process and guide them to resources to further make sure they get what they are entitled to. Pride myself with my connection with my clients and strong standing retention. Boosted company reputation through consistent delivery of reliable, trustworthy advice to clients navigating the Medicare insurance market.

Compliant & knowledgeable.

I was top 10% for the 2 years of my employment among W2 agents for retention/effectuation. Also maintained consistent close rates during peak selling seasons and lock in.


Prestige Beauty Advisor

Ulta Beauty Inc.
02.2017 - 03.2024

Deliver exceptional service and beauty advice consistently to develop and grow loyal customer base.

Top 3 of converting customers into our loyalty.

Top 3 of completing FULL customer account information.

Top 4 of having customers sign up if store Credit Card. Restocked items regularly and wiped down counters to maintain clean and professional appearance and entice customers. Started conversations with browsing customers to initiate contact and uncover sales opportunities for available beauty products and services. Studied changing manufacturer and product information to offer customers top-notch support. Demonstrated products and advised customers on optimal choices and techniques to reach sales and goals per day. Boosted the salon's revenue by recommending, demonstrating and selling hair and skincare products to customers. Delighted customers with personalized support and careful attention to each person's unique preferences and features. Typing accurate and efficient information for customers Calculated sales prices and total purchases, and processed cash or credit transactions. Skilled with typing fast. Taught customers how to apply makeup and recommended optimal products.

Freelance Makeup Artist

Self
07.2015 - 07.2023

Began my free lance make up career on one of close friends weddings, from there I started an instagram account dedicated workroom. That paved the way forbore weddings, proms/semi's and have done clients make up who starred on the Prom Excitement 2015/2016 commercial. Drive to clients houses or venues. Prices ranging from 45.00 - 100 per person depending on the occasion.

  • Met or exceeded client expectations by creating desired looks for occasions such as weddings, formals, and commercial premieres. detail oriented, self motivated & determined worker.
  • Covered scars, tattoos, rosacea, vitiligo, and acne with expert makeup application.
  • Built thriving business by developing reputation for expert beauty product knowledge and artistry.
  • Maintained robust schedule of client appointments and continuously high referral rates. Scheduled client appointments.
  • Kept the work station clean, neat and presentable with regularly sanitized tools.
  • Followed trends in makeup to better serve the needs of customers of all ages.
  • Delighted customers with personalized support and careful attention to each person's unique preferences and features.

Beauty Advisor

Clarins USA Macy's
08.2016 - 01.2017

Makeup application, skin time, managed/contacted clients, inventory, etc. Was only a part time position, but randy counter singly, with the exception of help from coworkers. Working there, I gained experience and knowledge with brands such as Chanel, Clinique, Estée Lauder, Lancôme, and fragrances.

  • Restocked items regularly and wiped down counters to maintain clean and professional appearance and entice customers.
  • Delivered exceptional service and beauty advice consistently to develop and grow loyal customer base.
  • Started conversations with browsing customers to initiate contact and uncover sales opportunities for available beauty products and services.
  • Collaborated effectively with sales team members and counter managers to detect and capitalize on business development opportunities and increase team revenue.
  • Demonstrated products and advised customers on optimal choices and techniques to close Number sales per day. Prepared and managed in-store events successful and bringing in customers, building interest, and increasing department sales.
  • Processed paperwork efficiently, including new sales and damaged or defective vendor returns.
  • Maintained knowledge of current sales and promotions, return and exchange policies, and security practices.
  • Completed multiple resets per day to merchandiser-organized and presentable.
  • Calculated sales prices and total purchases, and processed cash or credit transactions.
  • Encouraged customers to sign up for warranties and additional services, consistently exceeding quotas for add-on sales.
  • Maintained revenue by attracting customers with attractive sales displays.
  • Helped customers find desired items and sizes by closely supporting each person throughout the buying process.
  • Minimized loss by watching for and recognizing security risks and active theft.

Education

High School Diploma -

Western Wayne
Lake Ariel, PA
06.2015

Skills

  • Goal-Oriented
  • Easily absorb information/new skills
  • Multitask customer relations
  • Objection handling
  • Team work
  • Efficient data entry
  • Effective communication skills
  • Documentation and paperwork
  • Appointment Scheduling
  • Customer service

Timeline

Licensed Medicare Insurance Agent

Assurance IQ
04.2022 - 05.2024

Prestige Beauty Advisor

Ulta Beauty Inc.
02.2017 - 03.2024

Beauty Advisor

Clarins USA Macy's
08.2016 - 01.2017

Freelance Makeup Artist

Self
07.2015 - 07.2023

High School Diploma -

Western Wayne
Naomi Smith