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Professional with experience in healthcare and customer support, skilled in managing patient and members interactions and administrative tasks. Known for strong collaboration with teams, adapting to changing needs, and consistently achieving results. Proficient in scheduling, patient communication, and problem-solving, with focus on delivering quality service and ensuring patient/ member satisfaction. Reliable and flexible, contributing effectively to team goals and patient care excellence.

Effective Unit Secretary with superior expertise in patient privacy protocols and nursing unit operations. Well-versed in incoming call management and patient database updates demonstrated over 5 years of related experience. Patient Care Tech assisting Nursing with patient vitals, lab tests, cleaning patient when patient is unable to care for them selves, maintain patient overall cleanliness. Willing to relocate to: Indianapolis, IN - Indianapolis, IN - Indianapolis, IN Attentive Patient Service Representative skilled in managing patient charts, processing payments and scheduling procedures. Detailed team player with strengths in communication, customer service and multitasking. Detail-oriented Patient Service Representative with outstanding treatment knowledge and stellar communication skills. Successful at coordinating between patients and professionals and offering comprehensive patient education. Committed to organization and time management.

Results-driven surgery scheduler with 12 years of experience in managing complex schedules, ensuring accuracy, and maintaining confidentiality. Proficient in various software systems, including MD Staff, Epic, Agility and Availity. Proven track record of providing exceptional customer service, training and developing team members, and implementing efficient scheduling processes. Possesses strong organizational and communication skills, with experience in office management, accounts payable, and accounts receivable. Compliant with HIPAA regulations and holds up to date CPR and is a Certified Notary Public.


Dedicated Patient Service Representative recognized for consistently high productivity and efficient task management. Proficient in patient scheduling, record keeping, and front desk operations, with a strong emphasis on communication and empathy. Proven track record of enhancing patient satisfaction while supporting healthcare team effectiveness.

Efficient and dedicated Patient Service Representative with 15+ years of experience in healthcare administration and patient access. Proven expertise in managing high-volume patient interactions, verifying insurance coverage, and maintaining accurate medical records. Demonstrated ability to enhance patient satisfaction through exceptional customer service and effective communication. Skilled in utilizing EMR systems, including Epic, to streamline operations and improve efficiency in fast-paced medical environments.
Professional with experience in healthcare support, skilled in managing patient interactions and administrative tasks. Known for strong collaboration with teams, adapting to changing needs, and consistently achieving results. Proficient in scheduling, patient communication, and problem-solving, with focus on delivering quality service and ensuring patient satisfaction. Reliable and flexible, contributing effectively to team goals and patient care excellence.

Natalia OSick

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Patient Service Representative

Accounts Payable Clerk

Bank Teller

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Diploma - Medical Assisting

High School Diploma -

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Patient Service Representative

Accounts Payable Clerk

Bank Teller

Diploma - Medical Assisting

High School Diploma -

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