Natalia Ramos
Philadelphia
Summary
Dynamic tutor with expertise in creating engaging learning experiences. Proven track record in enhancing student comprehension through customized study plans. Customer service professional recognized for meticulous attention to detail and effective teamwork in high-pressure settings. Experienced in quality assurance and laboratory techniques, utilizing data analysis to improve service delivery and operational efficiency.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Wawa Convenience Store
Philadelphia
01.2025 - 08.2025
- Delivered outstanding customer service in a dynamic convenience store setting.
- Restocked merchandise and tracked inventory levels throughout shifts.
- Ensured efficient service during peak hours through team collaboration.
- Maintained cleanliness and organization of the work area consistently.
- Adhered to safety protocols to ensure a secure environment for customers and staff.
Tutor
Kumon Learning Center
Philadelphia
02.2024 - 01.2025
- Facilitated personalized study sessions for math and reading assignments to enhance student skills.
- Clarified concepts to improve understanding and boost engagement.
- Created a clean and welcoming tutoring environment to support effective learning.
- Guided students in reviewing previous lessons to connect with new material.
- Collaborated with students to develop math skills and essay writing proficiency.
Education
Petroleum Laboratory Technician Certificate - Petroleum Engineering
Fort Lee Virginia
Virginia 12-2025
High School Diploma -
Calvary Christian Academy
Philadelphia, PA06-2024
Skills
- Laboratory techniques
- Equipment maintenance
- Quality control and assurance
- Data analysis
- Customer service
- Team collaboration
- Attention to detail
- Organization and recordkeeping
Affiliations
Volunteer Work (Forest Elementary School)
Timeline
Customer Service Associate
Wawa Convenience Store
01.2025 - 08.2025
Tutor
Kumon Learning Center
02.2024 - 01.2025
Petroleum Laboratory Technician Certificate - Petroleum Engineering
Fort Lee Virginia
High School Diploma -
Calvary Christian Academy