Natalie Burkholder

Welcoming & seating guests, communicating with customers their wants/needs and relaying that information with the kitchen staff, memorizing the menu and technology used, and lastly recommend meals/drinks/desserts with customers.

I have worked most positions provided at this company.

• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.

• Actively contributed ideas during team meetings, fostering a culture of continuous improvement and innovation in processing operations.
• Expedited turnaround times for critical documents by prioritizing tasks based on urgency levels.
• Participated in training sessions to stay updated on industry best practices and improve personal skillset.
• Handled multiple simultaneous projects efficiently, effectively managing resources and time allocation to meet tight deadlines successfully.
• Managed large volumes of incoming information, accurately categorizing and routing documents for further action within specified timeframes.