Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Houmeidan

1013 Lafayette Ave Apt. 1A Prospect Park

Summary

Customer service professional with proven ability to handle inquiries, resolve issues, and ensure positive client experiences. Skilled in communication, problem-solving, and adaptability. Strong team collaborator focused on achieving targets and maintaining high standards. Reliable and flexible, ready to meet changing needs and deliver results.

Overview

6
6
years of professional experience

Work History

Sales Associate

Express Clothing
01.2018 - 07.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Collaborated with team members to optimize workflow, resulting in faster order fulfillment.

Retail Sales Associate

Toys"R"Us
06.2017 - 07.2017
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Hostess/Cashier

Melrose Diner
04.2017 - 06.2017
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Retail Customer Service Associate

ShopRite of Oregon Ave
09.2015 - 03.2017
  • Maintained a clean and organized store environment, enhancing customer shopping experience.
  • Kept customer spaces clean, neat and organized for maximum appeal.
  • Handled cash register operations accurately, minimizing discrepancies while reconciling daily financial reports.
  • Educated customers about ongoing promotions and special offers, driving additional revenue for the store.

Education

Furness High School
Philadelphia, PA

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Cleaning and sanitizing
  • Effective multitasking

Timeline

Sales Associate

Express Clothing
01.2018 - 07.2021

Retail Sales Associate

Toys"R"Us
06.2017 - 07.2017

Hostess/Cashier

Melrose Diner
04.2017 - 06.2017

Retail Customer Service Associate

ShopRite of Oregon Ave
09.2015 - 03.2017

Furness High School

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Natalie Houmeidan