Natalie Klaum

• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours including night and weekend if needed
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.
• Developed and maintained courteous and effective working relationships.

• Provided connections to local people in need with services to bring relief from economic disadvantages
• Provided assistance to advocate for, help apply for, and research for services such for for hunger relief, employment help, utility assistance, financial assistance for eviction, security deposits, preventing utility terminations, and more.
• Collaborated with other staff and community resources to facilitate receipt of the services needed.
• Supervised daily volunteers by training, assigning tasks, and overseeing work before moving forward with action.
• Provision of resources, contacts, information and encouragement to other Service Staff in order to provide solutions to assist those in need.
• Daily oversite of immediate physical space, securit and office provisions for service team

Supervised operation of two Food Pantries:

• Streamlined the client registration process, making it more accessible to those in need.
• Managed pantry budget responsibly, allocating funds efficiently to best serve the needs of the community.
• Conducted regular assessments of client needs, adjusting available resources accordingly to meet changing demands within the community effectively.
• Collaborated with nutritionists to provide educational materials on healthy eating habits for clients utilizing the pantry's services.
• Worked closely with other non-profit organizations to identify additional resources for clients, such as housing assistance or financial support programs.
• Coordinated volunteer schedules for smooth pantry operations and consistent staffing levels.
• Provided emotional support and referrals when needed, ensuring that clients felt respected, heard, and valued during their time at the food pantry.
• Enhanced community outreach efforts by organizing regular food drives and awareness campaigns.
• Monitored food safety standards within the pantry, ensuring all items were stored and distributed according to regulations.
• Supervised a team of dedicated volunteers who assisted in the day-to-day operations of the pantry, ensuring tasks were completed efficiently and effectively.
• Promoted a welcoming environment for clients, providing compassionate assistance during their visits to the pantry.
• Organized, sorted and stored donations in orderly systems to minimize waste.
• Helped visitors pick out food items from donations.
• Maintained cleanliness of resale shop by organizing, sorting stock items, and cleaning facility.
• Provided leadership, guidance and support to staff members.
• Loaded and unloaded distribution trucks at destination.
• Collected donations from local organizations, businesses and residents to increase supplies and meet demand.
• Participated in community events to promote services and engage with public.
• Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
• Assessed community needs and identified resources for social and community service programs.