Natasha Barbosa
Sales Agent
Bethlehem
Summary
I have great interpersonal skills, I'm an excellent team player. I'm keen and willing to learn and develop new skills. I am friendly, reliable and often seeking new opportunities and knowledge within a wide range of different employment areas. Not only do I have a charismatic personality but I also have an active and dynamic approach to work and getting things done effectively and promptly.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Sales Agent
Casella Waste
08.2025 - Current
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Achieved top performer status within the company due to consistent high sales numbers.
- Developed strong relationships with clients through excellent customer service and regular followups.
Nursing Unit Clerk
Reginal Medical Center
09.2022 - 07.2024
- Served as an essential liaison between patients, families, and healthcare providers to address concerns promptly and professionally
- Optimized unit workflow by effectively scheduling appointments and organizing staff meetings.
- Ensured accurate documentation of patient information by meticulously updating electronic health records.
Customer Service Manager
Walmart
12.2018 - 08.2022
- Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
- Facilitated clear communication between departments, ensuring seamless resolution of customer concerns in a timely manner.
Education
East Stroudsburg University of Pennsylvania
East Stroudsburg, PA 05.2001 -
High School Diploma -
Scranton High School
Scranton, PA 05.2001 -
Skills
Friendly, positive attitude
Adaptability to change
Resilience under pressure
Customer service
Adaptability and flexibility
Time management
Timeline
Sales Agent
Casella Waste
08.2025 - Current
Nursing Unit Clerk
Reginal Medical Center
09.2022 - 07.2024
Customer Service Manager
Walmart
12.2018 - 08.2022
East Stroudsburg University of Pennsylvania
05.2001 -
High School Diploma -
Scranton High School
05.2001 -