NATASHA CHAMBERS
Philadelphia
Summary
Problem-solving professional trained in customer service methods and sales technique. Adaptable and versatile with a willingness to learn new techniques and processes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Biscuits
Oak Bluffs
05.2023 - 10.2024
- Provided exceptional customer service to enhance dining experiences.
- Took orders and communicated special requests to kitchen staff.
- Maintained cleanliness of tables and dining area throughout shifts.
- Handled cash register transactions and balanced cash drawer at end of shifts.
Front of House Employee
Juice by the Sea
Oak Bluffs
07.2021 - 05.2023
- Maintained cleanliness and organization of the front counter area daily.
- Handled cash transactions accurately and processed payments promptly.
- Greeted customers warmly and provided menu information at Juice by the Sea.
Co-teacher
Refine Learning Center
Oakland
12.2020 - 05.2021
- Educate students K-2
- Develop lesson
- Generate report cards
- Care for/guide students
Housekeeping Supervisor
Eagle Ridge Resort At Lutsen Mountains
Lutsen
10.2019 - 07.2020
- Supervised daily cleaning operations in guest rooms and common areas.
- Trained and mentored housekeeping staff on best practices and safety protocols.
- Inspected rooms for cleanliness and adherence to resort standards.
- Coordinated inventory management of cleaning supplies and equipment.
Front desk agent
Kings Inn
Cody
05.2019 - 10.2019
- Book reservations
- Check guest in/out
- Inform guest on service provided
Dishwasher
Atlantic Fish and Chop
Edgartown
05.2018 - 09.2018
- Add finishing touches, such as garnishes on dishes before final delivery
- Operated and sanitized all equipment in a safe and proper manner.
- Cleared dirty dishes, refilled beverage glasses, cleaned tables and brought baskets of bread.
- Wiped down kitchen surfaces with fresh cloths, hot water and company-approved cleaning products to prevent food-borne illnesses.
Education
Bachelor of Science Degree - Tourism and Hospitality Management
Excelsior Community College
Kingston, Jamaica01.2019
Associate of Science Degree - Tourism and Hospitality Management
Excelsior Community College
Kingston, Jamaica01.2017
Skills
- Good work ethics
- Customer service
- Microsoft office Excel
- Good communication skills
- Quick learner
- Attention to quick learner
Certification
- First Aid Certification, 05/01/17
- Team Jamaica Certified by the Tourism Product Development Company, 05/01/16
Timeline
Server
Biscuits
05.2023 - 10.2024
Front of House Employee
Juice by the Sea
07.2021 - 05.2023
Co-teacher
Refine Learning Center
12.2020 - 05.2021
Housekeeping Supervisor
Eagle Ridge Resort At Lutsen Mountains
10.2019 - 07.2020
Front desk agent
Kings Inn
05.2019 - 10.2019
Dishwasher
Atlantic Fish and Chop
05.2018 - 09.2018
Bachelor of Science Degree - Tourism and Hospitality Management
Excelsior Community College
Associate of Science Degree - Tourism and Hospitality Management
Excelsior Community College