Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Natasha Day

Hanover

Summary

Dynamic and results-driven professional with extensive experience at Walmart, excelling in team leadership and performance monitoring. Proven track record in enhancing customer satisfaction and streamlining operations. Skilled in coaching and mentoring, with a strong focus on teamwork and conflict resolution, driving significant improvements in team effectiveness and operational efficiency.

Overview

29
29
years of professional experience

Work History

Team Lead

Walmart
04.2017 - Current
  • I train new team members by relaying information on company procedures and safety requirements.
  • Promote a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Serve as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coach team members in techniques necessary to complete job tasks.
  • Enhance overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Collaborate with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Increase customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.

Assistant Store Manager

Walmart
08.2008 - 04.2017
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Managed teams of up to 40 associates on the overnight shift, ensuring that all stocking, cleaning rotating and zoning was complete for the next day's business.

Department Manager

Walmart
05.1996 - 08.2008
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Established clear performance expectations for staff members which led to increased accountability.

Supply Petty Officer

USNR
08.2001 - 11.2005
  • Improved order fulfillment rates by closely monitoring stock levels and adjusting purchasing strategies accordingly.
  • Streamlined procurement processes for improved efficiency and cost reduction in supply chain operations.
  • Enhanced inventory management by implementing efficient tracking systems and conducting regular audits.
  • Coordinated with all 4 military branches through DLA to ensure sufficient amounts of medical kits were filled and ready to be shipped to the field.

Education

BBA - Business Administration

UMassGlobal
Aliso Viejo, CA
04-2024

Associate of Arts - Liberal Studies

Brandman University
Irvine, CA
06-2020

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Performance monitoring
  • Teamwork and collaboration
  • Problem-solving
  • People management
  • Leading team meetings
  • Flexible schedule
  • Giving constructive feedback
  • Team building
  • Performance evaluations
  • SMART goals
  • Multitasking
  • Excellent communication
  • Active listening
  • Leadership
  • Verbal and written communication
  • Decision-making

Languages

English
Native or Bilingual
French
Limited Working
Greek
Native or Bilingual
German
Elementary

Timeline

Team Lead

Walmart
04.2017 - Current

Assistant Store Manager

Walmart
08.2008 - 04.2017

Supply Petty Officer

USNR
08.2001 - 11.2005

Department Manager

Walmart
05.1996 - 08.2008

BBA - Business Administration

UMassGlobal

Associate of Arts - Liberal Studies

Brandman University

Similar Profiles

CREATE PROFILE
Natasha Day