Natasha Rose Dombroski

• Ensured strong client relationships were established and maintained through effective communication strategies and personalized service.
• Taking decisive action and working towards resolutions.
• Maintain knowledge of cutting-edge features, technologies, and innovations in the Lexus lineup while also understanding their relevance to similar options on the market
• Highlighted the key attributes of different vehicles through comprehensive product presentations and demonstrations
• Engaged in professional development by attending both regional and national Lexus drive and training events
• Demonstrated expertise in assisting clients through every stage of the sales process, starting with their initial inquiry and concluding with the successful vehicle delivery
• Achieved high levels of client satisfaction by prioritizing transparency and clear communication.
• Stay current in automotive market trends, competitor offerings and industry developments
• Shared insights on pricing, product positioning, demographics, and promotional strategies with colleagues.
• Complete necessary paperwork accurately, efficiently and mindful of compliance
• Effectively employ CRM systems to track client interactions, manage inquiries, and follow up with opportunities. M

(Successfully transitioned into a new role, incorporating past job duties and additional responsibilities.)

• Served as Chairman of the safety committee, responsible for leading monthly meetings and meticulously documenting safety necessities across all US locations.
• Collaborated with National Sales Manager and Operation Manager to strategize, document, and evaluate budgetary requirements, travel arrangements, and logistical needs for nationwide trade shows and events.
• Managed the partnership and student apprenticeship program with the GACC
• Ensured smooth operation of building maintenance, security, marketing, and event planning.

• Ensure precise record-keeping aligning with established company guidelines.
• Assisted in building security, maintenance, and vendor assistance tasks.
• Performed various general office tasks and maintained supply inventory.
• Contributed to HR tasks, including facilitating the hiring process for new prospects
• Oversaw social media administration at US Headquarters
• In conjunction with local educational institutions, played a key role in building a dynamic in-field training program (Student Apprentice Program) for the company by partnering with the local GACC (German American Chamber of Commerce).
• Coordinated logistics and arrangements for multiple national trade show events
• Facilitated communication and coordination between departments to achieve common objectives
• Efficiently executed all instructions and mandates provided by top-level leadership
• Provided support in organizing travel plans and lodging arrangements.

• Efficiently welcomed clients and acquired essential data pertaining to their automobiles.
• Documented vehicle issues on repair orders.
• Provided clients with expert advice on vehicle care and the importance of maintaining vehicles according to manufacturer specifications, resulting in increased sales of appropriate parts and services.
• Created precise cost estimates for labor and parts
• Demonstrated effective communication skills by explaining completed work and associated fees to clients
• Addressed telephone inquiries regarding customer questions, appointments, and ongoing tasks.
• Oversaw and coordinated a team consisting of three or more automotive technicians on a daily basis.

• Provided support in facilitating the sale of various electrical insulation products for a global manufacturer. Focused on meeting client needs pertaining to motors, armatures Transformers ,and coils.
• Developed and delivered a range of written materials such as quotes, reports, memos, and documentation.
• Spearheaded the planning and execution of trade shows, marketing campaigns, and events on a national and international scale
• Streamlined executive communication and scheduling across all company locations, ensuring optimum efficiency.
• Established and maintained strong relationships with clients to foster long-term partnerships
• Handled confidential and sensitive information with discretion and tact.