NATASHA SIMMONS

Coordinated and scheduled logistics operations.

Ensured accurate payroll execution.

Recruited and onboarded new employees.

Streamlined processes to enhance efficiency within the corporate environment.

Led execution of all operational tasks.

• DOT audit advisor
• Customer service
• IFTA processing
• New hire recruitment
• General office maintenance
• Answered an average of100 calls per day by addressing customer inquiries, solving problems and providing new shipment information

• Executed customer transactions, including deposits, withdrawals, money orders and checks
• Maintained balancing record with90% rate of accuracy
• Handled various accounting transactions
• Executed wire transfers, stop payments and account transfers
• Processed exchange and foreign currency
• Answered telephone inquiries on banking products including checking, savings, loans and lines of credit
• Advised clients on mortgage, educational and personal loans
• Maintained friendly and professional customer interactions

• Customer contract review
• Processing Orders
• Set up and explained new membership contracts
• Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events

• Daily prescription Entries into database for filling and shipment
• Daily prescription Order processing for customers
• Daily shipping prescription to customers
• Effectively resolved insurance rejections and other billing issues
• Assisted other pharmacy staff with drug inventory, purchasing, and receiving
• Regularly stocked shelves, rotated stock and checked for expired medications
• Completed new and updated patient profiles, including lists of patient medications
• Correctly completed pharmacy paperwork, including daily and weekly reports
• Verified and labeled prescriptions with the8 point check
• Effectively prioritized tasks and organized workflow to increase efficiency

• Customer Service and Complaint resolution
• Night shift supervisor
• Employee scheduling
• Inventory checks (daily)

• Conveyancing of Property for closing
• Processed insurance agreement for closing
• Administrator at closing
• Generated listings for sales and rental properties through cold calls and referrals
• Worked closely with Title company
• Maintained friendly and professional customer interactions
• Maintained strict confidentiality of bank records and client information
• Developed and maintained relationships with local real estate agents

• Heavy typing (deeds and claims)
• Received and placed telephone calls to clients and prospective clients
• Assisted attorneys in collecting information such as employment, medical and other records
• Completed accident reports, trial and courtroom requests and applications for clients
• Transcribed legal documents and phone conversations
• Obtained signatures from attorneys for legal documents
• Executed time sheet reconciliation and created monthly announcements

• Entered Drivers Daily Logs
• Checked for DOT violations on rapid log
• Entered drivers fuel tickets calculating miles against logs for payroll and fuel A/P
• Heavy typing of office memos, payroll, company newsletter, employee notices
• Daily filing logs, timesheets, fuel slips and time off requests
• AP/AR Processing of driver and office expenses
• HR Processing for new hires
• Answered Multi-lined phones for both dispatch and drivers
• Overall weekly office maintenance
• Established long-term customer relationships through prompt and courteous service
• Divided cargo received by account number and intended location

• Hardware and software maintenance for interoffice staff
• Inbound Sales of computer and supplies
• Payroll Processing for all technicians, field agents and interoffice employees

• Heavy typing memos and office circular
• Filing of payroll and office expenses
• Preparing Bids and Proposals to The City of Philadelphia for yearly contracts
• Customer Service calls to clients daily for updates
• Receptionist/Payroll processing of interoffice employees only
• HR Processing of new hire
• Created expense reports, budgets and filing systems
• Developed and maintained an alert system for upcoming deadlines on incoming requests and events
• Directed administrative functions for the directors, principals, consultants and key managers