Natasha Boerner
Jersey Shore
Summary
Compassionate Direct Care Worker with proven skills in patient care, case documentation, and fostering positive client relationships. Dedicated to enhancing clients' quality of life through reliable support and adaptability.
Overview
10
10
years of professional experience
Work History
Direct Care Worker
Family Care Home Health Agency LLC
Montoursville, PA
11.2024 - Current
- Foster positive relationships with clients, promoting emotional well-being and trust.
- Assist clients with daily living needs to maintain self-esteem and general wellness.
- Remain alert to problems or health issues of clients and competently respond.
- Maintain clean, safe, and well-organized patient environment.
Direct Care Worker
Independent Home Health Care LLC
Milton, PA
05.2024 - Current
- Assist clients with daily living activities, enhancing overall quality of life.
- Assist patients with daily living activities such as bathing, dressing, grooming, and feeding.
- Developed tailored care plans based on individual client needs and preferences.
- Communicate effectively with healthcare professionals regarding client progress and concerns.
Direct Care Worker
Homewatch CareGivers of Williamsport
Williamsport, PA
01.2021 - 05.2024
- Maintained accurate documentation of client interactions and care procedures.
- Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Developed and implemented individualized care plans to meet individual needs of each client.
Sales Associate
Onvo Travel Plaza
Avis, PA
11.2017 - 09.2020
- Managed cash register operations, ensuring accuracy in transactions and balancing daily sales reports.
- Delivered exceptional customer service, enhancing overall guest experience at travel plaza.
- Monitored inventory levels, coordinating restocking efforts to prevent product shortages and enhance availability for customers.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
Weis Markets
Jersey Shore, PA
09.2015 - 10.2017
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on operational procedures and customer service best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Keystone Job Corps Center
DrumsSkills
- Patient care
- Reliability and punctuality
- Case documentation
- Problem-solving
- Adaptability and flexibility
Timeline
Direct Care Worker
Family Care Home Health Agency LLC
11.2024 - Current
Direct Care Worker
Independent Home Health Care LLC
05.2024 - Current
Direct Care Worker
Homewatch CareGivers of Williamsport
01.2021 - 05.2024
Sales Associate
Onvo Travel Plaza
11.2017 - 09.2020
Cashier
Weis Markets
09.2015 - 10.2017
High School Diploma -
Keystone Job Corps Center