Nataysia Mann
Harrisburg
Summary
Dedicated Medication Technician with expertise in medication administration and strict adherence to HIPAA regulations. Skilled in addressing resident needs and enhancing patient care through effective communication and teamwork. Committed to improving healthcare outcomes.
Overview
8
8
years of professional experience
Work History
Medication Technician
Paxton Ministries
Harrisburg
06.2025 - Current
- Administered medications to residents following prescribed schedules.
- Monitored residents for side effects and communicated concerns to nursing staff.
- Participated in team meetings to enhance patient care and medication management strategies.
- Assisted patients with daily living activities, including medication reminders.
- Utilized electronic health record systems for medication orders and patient data entry.
- Adhered to HIPAA regulations when managing confidential patient information.
Patient Account Representative
UPMC
Harrisburg
03.2021 - 06.2021
- Utilized electronic health record systems to enhance data entry and management efficiency.
- Maintained confidentiality of patient information in compliance with HIPAA regulations.
- Provided customer service to patients regarding billing inquiries and account details.
- Analyzed claims denials from third-party payers and identified solutions for reimbursement.
- Researched discrepancies in patient accounts to determine appropriate resolutions.
- Updated patient files with relevant information, including address and contact changes.
- Collaborated with parties involved to resolve billing issues related to insurance claims and payments.
- Submitted appeals on behalf of patients based on research findings into denied claims.
National Certified Pharmacy Technician
CVS Pharmacy
Harrisburg
02.2018 - 01.2021
- Processed and filled prescriptions accurately based on diverse patient needs.
- Trained new pharmacy technicians on procedures and best practices.
- Verified accuracy of patient information on prescription orders.
- Adhered to HIPAA guidelines while managing confidential patient information.
- Updated patient profiles with current insurance information and necessary changes.
- Conducted quality assurance checks for expired medications and dosage accuracy.
- Provided exceptional customer service by addressing patient inquiries regarding medications.
- Participated in continuing education programs to remain informed on pharmacy developments.
Inpatient Certified Pharmacy Technician
Hershey Medical Center
Harrisburg
08.2019 - 03.2020
- Prepared and labeled medication orders for inpatient units efficiently.
- Ensured accuracy of prescription labels before dispensing medications.
- Compounded sterile and non-sterile medications per hospital protocols.
- Delivered medications into Pyxis system or designated storage bins.
- Educated nursing staff on proper procedures for medication administration.
- Conducted quality assurance checks for outdated or mislabeled drugs, maintaining compliance with safety standards.
- Maintained organized pharmacy workspace, adhering to safety and hygiene standards.
Education
Associate of Applied Science - Respiratory Therapy
RACC
Reading, PA05-2028
High School Diploma -
Susquehanna Township High School
Harrisburg, PA06-2016
Skills
- Certification as a medication technician (CMT)
- Medication administration expertise
- Management of electronic health records
- Adherence to HIPAA standards
- Proficient data entry skills
- Support for resident needs
- Activities of daily living
- Flexibility and adaptability in tasks
- Ability to multitask effectively
- Effective problem-solving abilities
- Strong communication skills
- Understanding and empathy towards clients
- Customer service proficiency
- Team oriented
Affiliations
- Youth Group Teacher
Timeline
Medication Technician
Paxton Ministries
06.2025 - Current
Patient Account Representative
UPMC
03.2021 - 06.2021
Inpatient Certified Pharmacy Technician
Hershey Medical Center
08.2019 - 03.2020
National Certified Pharmacy Technician
CVS Pharmacy
02.2018 - 01.2021
Associate of Applied Science - Respiratory Therapy
RACC
High School Diploma -
Susquehanna Township High School