Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nathan Medlar

Reading

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced Customer Service Associate with proven track record driving high customer satisfaction and creating positive customer experiences. Proficient in using various customer service software programs and offers strong knowledge of customer service best practices. Highly organized, reliable and attentive to customer needs.

Overview

3
3
years of professional experience

Work History

Customer Service Associate

Wawa Store 166
09.2023 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Facilities, outside trash, outside pressure washing, sweeping, cleaning bathrooms, moping, fuel crind check, inside cold box filling and organizing. Completed any project assigned by GM or MOD.

Customer Service Associate

Wawa Store 8010
07.2022 - 09.2023

Facilities, outside trash, outside pressure washing, sweeping, cleaning bathrooms, moping, fuel crind check, inside cold box filling and organizing. Completed any project assigned by GM or MOD.

Customer Service Associate

Wawa Store 8109
01.2022 - 07.2022

Facilities, outside trash, outside pressure washing, sweeping, cleaning bathrooms, moping, fuel crind check, inside cold box filling and organizing. Completed any project assigned by GM or MOD.

Education

HS -

Reach Cyber Charter School
Harrisburg, PA
05.2019

Skills

  • Customer Service
  • Customer Support
  • Problem Resolution
  • Team Collaboration

Languages

English
Native or Bilingual

Timeline

Customer Service Associate

Wawa Store 166
09.2023 - Current

Customer Service Associate

Wawa Store 8010
07.2022 - 09.2023

Customer Service Associate

Wawa Store 8109
01.2022 - 07.2022

HS -

Reach Cyber Charter School
Nathan Medlar