Nathan Stoecklein
Irwin
Summary
Results-driven leader with extensive experience in driving operational improvements and strategic initiatives. Expertise in fostering collaboration, optimizing processes, and navigating complex challenges. Committed to cultivating positive workplace cultures and delivering impactful results.
Overview
14
14
years of professional experience
Work History
General Manager
VersaVault
Mount Pleasant, PA
03.2023 - Current
- Analyzed departmental processes and led strategic efforts to improve overall operational efficiency across the organization.
- Analyzed service delivery processes and developed performance metrics to ensure accountability and improve overall efficiency.
- Streamlined resource allocation processes through effective budget management practices.
- Implemented targeted process enhancements, resulting in optimized workflows and decreased operational expenses.
- Analyzed market trends and implemented targeted strategies to boost sales performance and overall profitability.
- Drove sustainable business growth through effective leadership of operational strategy and comprehensive long-range planning efforts.
Division Operations Manager
UST Select
Pittsburgh, PA
06.2020 - 02.2023
- Developed and executed comprehensive systems aimed at enhancing fleet utilization in alignment with company standards for operational excellence.
- Managed compliance oversight for DOT regulations across 9 locations, facilitating seamless adherence to industry standards.
- Analyzed and improved standard operating procedures, achieving a notable decrease in dot violations and reinforcing commitment to quality standards.
- Analyzed data and trends to inform special projects, strengthening field operations and driving efficiency improvements.
- Collaborated with teams on-site at various locations, applying specialized knowledge to optimize daily operational processes.
- Orchestrated the creation and deployment of state-of-the-art training programs through cross-departmental collaboration, driving ongoing enhancement of team skills and overall performance.
- Engineered predictive tracking systems aimed at anticipating and resolving potential issues, enhancing customer satisfaction.
Assistant Location Manager
UST Select
Pittsburgh, PA
11.2019 - 06.2020
- Engaged with Amazon leadership to optimize daily delivery processes, guaranteeing on-time service and maintaining high customer satisfaction levels.
- Coordinated strategic schedules for driver and helper teams to achieve operational efficiency and meet deadlines.
- Analyzed and refined delivery routes to align with DOT hours of service regulations, prioritizing safety and risk reduction.
- Coordinated with local vendors to facilitate vehicle maintenance, achieving rapid repair turnaround to reduce operational downtime.
- Managed daily operations to facilitate seamless task execution and support company goals for improved operational efficiency.
- Analyzed existing processes and implemented strategic revisions to boost task completion rates and enhance overall operational efficiency.
- Monitored compliance with high standards for team attire and vehicle cleanliness, reinforcing brand image and customer trust.
Territory Brand Ambassador
RED Hydrogen
Pittsburgh, PA
10.2018 - 06.2019
- Engaged customers through product demonstrations, enhancing user experience and satisfaction.
- Developed and executed promotional strategies to increase brand awareness and engagement.
- Coordinated events, increasing brand presence at various community and industry gatherings.
- Established strong relationships with key stakeholders to foster brand loyalty and advocacy
Logistics Account Executive
Total Quality Logistics
Pittsburgh, PA
04.2018 - 09.2018
Store Manager
Casual Male XL
Monroeville, PA
10.2016 - 03.2018
Samsung Experience Expert
Best Buy
Greensburg, PA
02.2015 - 10.2016
Sales Consultant
Best Buy
Monroeville/Greensburg, PA
10.2013 - 02.2015
Ticket Sales Executive
Pittsburgh Riverhounds
Pittsburgh, PA
02.2014 - 03.2014
Intern
StatEasy
Pittsburgh, PA
09.2013 - 12.2013
Statistician
StatEasy
Pittsburgh, PA
08.2013 - 09.2013
Intern
Pittsburgh Riverhounds
Pittsburgh, PA
01.2013 - 08.2013
Education
Bachelor of Science - Business Administration, Sports Marketing
Duquesne University
Pittsburgh, PA05-2014
Skills
- Project Management
- Operations Management
- Data Analysis
- Social Media Marketing
- Research Skills
- Customer Service
- Decision Making
- Leadership Experience
- Graphic Design
- Teamwork
- Data Analysis
- Sales Strategy
- Organization
Timeline
General Manager
VersaVault
03.2023 - Current
Division Operations Manager
UST Select
06.2020 - 02.2023
Assistant Location Manager
UST Select
11.2019 - 06.2020
Territory Brand Ambassador
RED Hydrogen
10.2018 - 06.2019
Logistics Account Executive
Total Quality Logistics
04.2018 - 09.2018
Store Manager
Casual Male XL
10.2016 - 03.2018
Samsung Experience Expert
Best Buy
02.2015 - 10.2016
Ticket Sales Executive
Pittsburgh Riverhounds
02.2014 - 03.2014
Sales Consultant
Best Buy
10.2013 - 02.2015
Intern
StatEasy
09.2013 - 12.2013
Statistician
StatEasy
08.2013 - 09.2013
Intern
Pittsburgh Riverhounds
01.2013 - 08.2013
Bachelor of Science - Business Administration, Sports Marketing
Duquesne University