Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic
Nautica Shortlidge

Nautica Shortlidge

York

Summary

Very outgoing, personable person. With childcare, management and crew members experience. Very knowledged on safe and clean work environments. Has a strong understanding for children’s needs.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Manager

McDonald's
11.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved safety procedures to create safe working conditions for workers.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Defined clear targets and objectives and communicated to other team members.

Color Guard Instructor

York Suburban High School
08.2022 - 06.2023
  • Led workshops on various techniques such as flag spinning, dance movements, and rifle tossing to enhance student skills.
  • Utilized social media platforms to promote upcoming performances, celebrate team accomplishments, and recognize individual achievements.
  • Enhanced student performance by developing and implementing comprehensive color guard routines.
  • Maintained a safe and supportive learning environment for all students, fostering personal growth and teamwork skills.
  • Designed visually appealing uniforms and equipment choices to complement the overall theme of each performance.
  • Evaluated individual student progress regularly through video analysis and constructive feedback sessions.
  • Managed inventory of equipment including flags, rifles, sabers, uniforms ensuring proper maintenance and timely replacement when needed.
  • Promoted a positive team culture by emphasizing respect, commitment, and collaboration among members.

Floor Guard

Roll R Way Skating Center
01.2022 - 12.2022
  • Played an integral role in the successful execution of promotional events by coordinating closely with marketing teams and other staff members to ensure seamless experiences for attendees.
  • Improved customer satisfaction by providing assistance and resolving issues in a timely manner.
  • Enhanced safety by consistently monitoring floor conditions and addressing potential hazards.
  • Increased overall guest satisfaction by monitoring noise levels during events and maintaining an enjoyable environment for all attendees.
  • Assisted in the training of new Floor Guards, ensuring consistent high-quality service throughout the team.
  • Aided in the prevention of accidents or injuries on the premises through vigilant supervision of guest activities and adherence to safety regulations.
  • Maintained a clean and organized environment for customers through regular floor maintenance tasks.

Childcare Infant-Toddler Lead

Keystone Kids Early Learning Center
10.2021 - 11.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Childcare Infant Lead

Small Steps Daycare
07.2019 - 10.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Crew Member

McDonald's
07.2015 - 06.2020
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.

Education

Cosmetology -

Empire Beauty School
York, PA
2022

Dallastown High School
Dallastown
06.2019

Skills

    Quick Thinking, Respectful, Personable, Organized, Energetic

Certification

Food Safety

Background clearances

First Aid/ CPR

Additional Information

Volunteers on free time

Models for Small Companies and Businesses

Timeline

Manager

McDonald's
11.2022 - Current

Color Guard Instructor

York Suburban High School
08.2022 - 06.2023

Floor Guard

Roll R Way Skating Center
01.2022 - 12.2022

Childcare Infant-Toddler Lead

Keystone Kids Early Learning Center
10.2021 - 11.2022

Childcare Infant Lead

Small Steps Daycare
07.2019 - 10.2021

Crew Member

McDonald's
07.2015 - 06.2020

Cosmetology -

Empire Beauty School

Dallastown High School

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Nautica Shortlidge