Nayeemur Rahman
Philadelphia
Summary
3 Years of experience with customer service is seeking to obtain a position as an employee where I can prove my hardworking ability and contribute to the growth of your organization.
Overview
1
1
year of professional experience
Work History
Service Technician
Walmart
12.2023 - 07.2024
- Equipment installation, upkeep, and repair comprise the repair process.
- Testing: Determining repair strategies with diagnostic instruments
- Troubleshooting: Finding causes and remedies for issues
- Educating: Encouraging customers to operate and take care of their electronics
- Handling directing and responsible for guest inquiries.
Front Desk Receptionist
Best Western Hotel Fort Washington Inn
05.2023 - 02.2024
- Provide excellent Customer service by welcoming guest
- Kept records of room availability for incoming reservations, and updated information into the computer
- Computed customers' bills collected payment in form of cash, vouchers, and credit and debit cards, gave receipts and accurate change for guest
- Handle guest complaints in a polite and professional manner according to company policy and Answer phone calls assist based on their need.
Education
Undergraduate Diploma in Financial Management ACE -
CDI College
Montreal, QC06.2021
Skills
- Financial records management
- Cash handling
- Security monitoring
- Problem solving
- Time management
- Sales Knowledge
- Electronic test equipment
- Technician support
Awards
Consistently received positive feedback from guests, resulting in repeat business and increased revenue for the Organization.
Timeline
Service Technician
Walmart
12.2023 - 07.2024
Front Desk Receptionist
Best Western Hotel Fort Washington Inn
05.2023 - 02.2024
Undergraduate Diploma in Financial Management ACE -
CDI College
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