Neel Chaudhary
Downingtown
Summary
Professional with strong background in technical support, adept at troubleshooting and resolving complex issues. Known for effective team collaboration and adaptability in dynamic environments. Skilled in problem-solving, customer service, and software applications. Reliable and results-driven, consistently meeting and exceeding performance targets.
Overview
14
14
years of professional experience
Work History
Technical Support Representative
Quadratec
12.2010 - 01.2025
- Provided remote assistance to customer service and sales representatives experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
- Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
- Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
- Maintained a high level of expertise on company products, ensuring accurate information was provided to customers at all times.
Education
High School Diploma -
Downingtown Senior High School
Downingtown06-1999
Skills
- Technical troubleshooting
- Technical support
- Product troubleshooting
- Online Technical Support
- Problem Resolution
- Microsoft outlook
- Data entry
- Attention to detail
Timeline
Technical Support Representative
Quadratec
12.2010 - 01.2025
High School Diploma -
Downingtown Senior High School
Similar Profiles
Logan SkinnerLogan Skinner
Afterschool Counselor at The Campus Chester CountyAfterschool Counselor at The Campus Chester County
Kasyap TumuluriKasyap Tumuluri
Tournament Director at Tri-Bridges ChessTournament Director at Tri-Bridges Chess
Lennon RissiLennon Rissi
Sales Associate at Hatt's True Value HardwareSales Associate at Hatt's True Value Hardware